EA/MA Pal Town
A conversation with a colleague to catch up or ask professional advice and feedback
What is a PD chat? (What is a coffee chat?)
Unacceptable time to send an urgent email
When is 4:30pm ET on a Friday? (jk but also why?)
Who is a backup? (and only the backup unless requested otherwise.....)
You are having a crash out day and accidentally leave some partner emails in your TO line instead of replacing with EA. Are you fired?
NO! but always double check your emails! Recipients and content.
Just reply to them only in BCC, add their EAs so you don't have type it all again.
Sending a meeting request with no times listed
ALWAYS!! Address someone personally even if it's just 2 people. Fine to address groups in gender neutral terms :)
Used if a response is needed by EOD or for first thing in the morning
What is an urgent email?
5 things that should always be included in an email meeting request
What are LT names, duration of meeting, TIMES, DATES, time zones?
***STOP LEAVING IT BLANK
Your LT pings you late in the day about a client meeting they need scheduled tomorrow. Is it ok to urgent email your EA/MA colleagues AND ping them?
Yes, but absolutely call your LT out on this one :)
Not adding a coverage reminder to a backups calendar
immediately jail
Ask permission before submitting this a persons name for this regarding Annual Reviews
What is a Peer Review?
The amount of time before you follow up on an email request
Max amount of one-offs to list when setting up a long meeting series
How long is 3-4 weeks?
It's November:
Client EA (and only the client EA) wants an urgent response on a time for a meeting in mid-December. Is this an email to mark urgent internally?
Absolutely not
pinging an EA/MA with a schedule question if it IS NOT urgent (i.e. answer needed within an hour, follow up email has already been sent)
JAIL
Amount of time before you stop accruing PTO
What is 180 hours? (for the love of your beliefs, use your PTO!!!!!!)
What you send your coverage RIGHT BEFORE signing off for your time off
What are coverage notes?
Acceptable time to reply all even when everyone else is doing it
When is literally never?
You need to confirm time for a client meeting, and they usually get back to you pretty quickly. You send meeting request internally, but its 4pm on a Tuesday. You go ahead and send HOLDS for all 7 time slots you are asking about. Is this rude?
So rude.
Sending a coverage email to the ENTIRE DEPARTMENT
straight to jail