C2C
Backup Frequency (how frequently to we backup the data)
Once a day, but you can call support and up it to 3x a day.
Supported OS
ALL
TLS
Transport Layer Security - protocol used by applications to communicate securely across a network, preventing tampering with and eavesdropping on email, web browsing, messaging, and other protocols
What is MDR
Managed Detection nd Response
what is DNS
Domain Naming Service, it's what converts and IP address to a name like google.com. Your laptop, desktop, or server use an addressing design that is setup for computers, IoT devices, servers, and other network attached devices to communicate to each other. This looks similar to 172.217.2.14 which is one of Google.com's IPs but you do not put in the IP to Google Chrome or Internet Explorer you put in Google.com and DNS is what makes resolving the name to the IP possible.
What we back up
(list all)
M365, Google Workspace, Dropbox, Box.com, Salesforce.
Microsoft 365 - Exchange online (mail, Calendar, Contacts, Tasks) Sharepoint online (Sites, Documents, Libraries) Onedrive (Personal sites, Documents, Libraries), Microsoft Teams (Conversations, Calendar, Sites, Apps, Channels, and Meta data.
Salesforce - All organizational Data (standard objects, custom objects, attachments, emails, layouts, ad more). Metadata (workflows, reports, apex triggers, and apex classess, processes, object schemas, tabs and more). Chatter feeds.
Box.com - Box Folders, Team Folders, Files.
Dropbox - Dropbox Folders, Team Folders, Files.
Google Workspace - Drive, email, shared drives, calendar, contacts, tasks.
When is professional services required?
ALWAYS
DLP
Data Loss Prevention - Strategy to mitigate data loss
Is professional services required?
No
What is the 3.2.1 backup strategy
three total copies of your data, two of which are local but on different mediums (read: devices), and at least one copy off-site
Retention (how long do we store copies for?)
Unlimited.
Retention (how long do we store copies for?)
Portal delivery - Messages will stay retained for 30 days
AEE
Advanced Email Encryption - removes the hassle of encrypting email and gives teams the peace of
mind that sensitive data sent via email is secure.
Deployment Methods
Small agents deployed to all devices / systems we will ingest feeds from .
What is the difference between a virtual or a physical server, cloud server. Benefit of each?
A physical server is just that, physical, running on a physical piece of hardware like a Dell R740. Virtual and Cloud servers are both virtual and is only different in some cases....Someimtes the virtual server will be running on your phiysical server and you access it with VMware / Hyper-v....and a cloud server is running in AWS / AZURE / Google CLoud.
Versioning (how many different copies do we have?)
Recover from any point-in-time
Deployment Methods
DNS verification + mail routing rules
GRC
governance, risk and compliance - refers to an organization's strategy for handling the interdependencies between the following three components: corporate governance policies. enterprise risk management programs. regulatory and company compliance.
Average Security Analyst Salary
$90,000
Different kinds of CSB Backup Jobs and what they do
BMI
System State
File
Compliance
name 2
ISO 27001 certified, Hippa, and GDPR compliant.
Compliance
Name 3
Meets multiple compiance needs for Medical (Health Insurance Portability and Accountability Act) , GRDP (General Data Protection Regulation) , PCI (Payment Card Industry Data Security Standard), FINRA (Financial Industry Regulatory Authority) and others
BMOD
Best Method of Delivery - The multi-layer filtering engine delivers an extraordinary level of accuracy that reduces both false negatives (bad emails getting in) and false positives (good emails kept out). This reduces the time you spend managing the system and reduces friction for users.
Explain to me what MDR is.. Include our false positive and detection numbers
0 false positives 99%-100% detection rate
what is the cloud?
Give 2 examples of public cloud
The cloud is a group of data centers run by 3rd parties that they will give you access to. Google has google Cloud, Amazon has AWS, Microsoft has Azure.