Product, Integrations, and Features
Handle the Objection
Random BLAZEY thangs
Steal Home
100

What feature (added this year) is an asset to clients in their onboarding journey, as well as a helpful tool in employee training?

Blaze University

100

"I don't have time to talk"

Acknowledge

Deflect

Set another time  

100

What year was BLAZE started?

2017

100

What is my BLAZE extension #?

124

200

What operating system(s) is our Delivery App available on?

iOS and Android

200

"You have bad reviews"

Acknowledge

Give analogy

200

What are our customer support hours?

Monday – Friday: 6:30am – 8:30pm PST
Saturday – Sunday: 7:30am – 5:30pm PST

200

Email me our Retail One Sheeter

Checking my inbox

300

Name 3 of our twelve E-Commerce integration partners

Weedmaps | iheartJane | Tymber | Leafly | DaiLeaf | greenRush | WoahStork | bud.com | GrassPass | Airgraft | GanjaTrack | Proper

300

"I don't make the decisions around here"

Ask for the right person to talk to


Get information from them they are able to provide

300

Fill in the blanks:

Designed by ____ ____ for cannabis ____

Designed by cannabis operators for cannabis operators

300

A current client would like to submit a request to support, send me that link.

400

Briefly explain BlazePay

Fully integrated payment platform that increases average cart sizes, eliminates manual entry errors and allows for budtender tipping all while ensuring the merchant gets paid on time, all the time. BLAZEPAY is available for all merchants that have access to a bank account. BLAZEPAY works for Retail Storefronts as well as Retail Delivery.

BLAZEPAY is Point of Banking debit processing that is fully integrated with BLAZE® Retail Point of Sale (POS). Both Point of Banking (cashless ATM) and PIN Debit systems support authorized PIN-based card transactions. This allows your customers to pay with their ATM/debit cards and credit cards (with a PIN). Automatic nightly batching sent directly to the merchants bank of account. 


400

"This sounds like it will be too expensive"

Ask about the budget

Tell them the pricing is customized to their needs


400

What barcode scanner is listed as one of our recommended hardwares?

Durascan by Socket Mobile

400

I am a prospect that would like more information about BLAZE. What template would you send to me? (email me)

Info Dump template or better

500

Provide a brief explanation of what our Onfleet integration does

Onfleet is a toolkit for delivery operations that handles route planning, dispatch, communication, and analytics. The integration creates Onfleet tasks for your delivery drivers directly within BLAZE Retail. 

500

"We are under contract with our POS for 3 more months"

Now is the time to start looking

What would you change about that provider if you could

500

Give me your elevator pitch

<3<3<3

500

Why BLAZE Grow? 

Hint (7 bullets C&P from website)

Manage Cultivation

  • Cultivator Centric Operations Interface
  • Quick visibility into plants and inventory
  • Single Pane of Glass for multi-license locations

Manage Sales

  • Back-office Centric Sales Interface
  • Detailed Inventory Reporting
  • Create compliant manifests for transfer
  • Transfer templates minimize data entry into Metrc
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