Sylvan Programs
Student needs help in a specific subject or an advanced student who needs to be challenged
What is Tutoring?
The disposition for a Homework Support call
What is a Warm Transfer?
The disposition for a RP who is already scheduled
What is Customer Care- Already Scheduled?
What is Empathy?
The name of the "satellite center" option where students take an assessment online
Prepares students for ACT/SAT exams
What is College Prep?
The recommendation for a tutoring call if a student is struggling in math and reading
What is a Comprehensive Assessment?
The disposition for a college prep diagnostic exam
What is Book- Practice Test?
The section of GUIDE when we ask questions from the QP
What is U- Uncover and Agree on Needs?
The 2 subjects that a comp assessment will test for
Challenging activities/camps that help with sharpening skills, problem solving, building, etc.
What is STEM?
The next step if the center does not answer a Homework Support warm transfer.
What is a Center Visit?
The disposition for a Pre-K student younger than 4.5 years old
What is No Book- Child Too Young?
The subject that needs to be ADDED on to an assessment by typing it into your notes
What is Writing?
What is Homework Support?
The disposition for proctoring calls
What is Non-Inquiry- Non Sylvan Program?
The disposition for adult learning if you reach the center and they can accept this inquiry
The section of the GUIDE format when we assume the sale with confidence and urgency
What is D- Determine Understanding?
The only assessment we recommend for Kindergarten students
Supervision during virtual learning
What is School Support?
The language we need to use if STEM is not available.
What is "first-to-know" language?
The disposition for an RP who needs to talk to his wife
What is No Book- Needs to Speak to Someone Else
What is the last part of the GUIDE format when we close with gratitude and an affirmative future statement?
What is E- Express Appreciation and Next Steps?
The only 2 assessments we recommend for First Grade students
What is Reading Only or Comprehensive Assessment?