This guarantee ensures products work for their intended purpose and last a reasonable time.
What is acceptable quality?
This illegal practice involves advertising great deals but having no reasonable stock available.
What is bait advertising?
For a contract to be valid, both parties must do this with the terms of the agreement.
What is offer and accept?
This is the regular payment you make to keep your insurance policy active.
What is a premium?
This informal tribunal handles consumer disputes up to $30,000 without lawyers.
What is the Disputes Tribunal?
If a business sells you a faulty product, these are the three main remedies they must offer.
What are repair, replace, or refund?
Making claims about products without having evidence to support them breaks this FTA rule.
What are unsubstantiated representations?
This contract element requires each party to give something of value in exchange.
What is consideration?
This principle means you can only insure something you would financially suffer from losing.
What is insurable interest?
This is the first step you should take when a business won't fix a faulty product.
What is contact the business manager or head office?
This type of loss occurs when a faulty product causes additional damage or costs beyond the product itself.
What is consequential loss?
This type of obvious exaggeration in advertising is actually legal under the FTA.
What is puffery?
People under 18, intoxicated, or mentally impaired may lack this ability to enter contracts.
What is capacity?
This initial payment you make toward any insurance claim helps keep premiums affordable.
What is an excess?
These people run Disputes Tribunal hearings and help parties reach settlements.
What are referees?
The CGA doesn't protect these five types of purchases, including goods bought for business use.
What are commercial goods, private sales, goods for resale, production goods, and charitable gifts?
This fraudulent business model pays earlier investors using money from new recruits rather than legitimate profits.
What is a pyramid scheme?
Contracts obtained through threats, blackmail, or undue influence lack this essential element.
What is free consent?
Deliberately causing damage to claim insurance money is this type of crime.
What is insurance fraud?
If someone doesn't follow a Disputes Tribunal order, you can ask this court to enforce it.
What is the District Court?
This exception to acceptable quality applies when you use a hairdryer as a leaf blower and it breaks.
What is unreasonable use inconsistent with normal consumer behavior?
This government organisation enforces the Fair Trading Act and can prosecute businesses in court.
What is the Commerce Commission?
This type of contract is invalid because it's missing one or more of the six required elements.
What is a void contract?
This principle ensures you're neither better nor worse off financially after an insurance payout.
What is the principle of indemnity?
This type of fraudulent investment scheme collapses when it can no longer recruit new investors.
What is a Ponzi scheme?