Brand Advocate
What is the current enrollment cost for consultants in the US?
$50 for clients
$21 for members
Retro New Volume requests go to which inbox?
AE
If a general inquiry is being made how many pieces of information do we need to verify?
One
True or False :
Pop-ups will close 30 days after the last day of the pop-up shopping window.
False.
Pop-ups will close 30 days from the start of the pop-up
True or False
There is a workaround macro for New Volume not showing on consultant dashboards.
True
Are starter sets required to be purchased when enrolling?
No they are not required.
If you need to update a consultant email in Zendesk that is different from Counterbase you would assign this where?
AE Leadership
If the requester is reaching out to make a change on an order/account- we need to make sure to verify how many pieces of information.
Two
Name one of the Free products available for host rewards.
Countertime Tripeptide Radiance Serum
Countermatch Eye Rescue Cream
Reflect Effect Overnight Resurfacing Peel
Skin Twin Creamy Concealer
Counter+ Charcoal Facial Mask
Sheer Genius Conditioning Lipstick
Does Beautycounter Ship Internationally?
We currently only ship to the US and Canada, as well as to APO/FPO/DPO and US territories.
What is the banner/tab labeled to enroll as a consultant on the website?
Become a Brand Advocate
If a prior year commission check request is made where would you assign the request?
Counterpay
Does the order number count as a piece of verifying information?
No this would count as a probing question.
In order to earn 4 free products how much would need to the sold in Qualifying Sales?
$1000 - $ 1499
How are customers notified when their product credit expires?
You will receive two emails notifying you that your product credit will expire. The first email is sent 10 days prior to the product credit expiration date. The second email is sent 1 day prior to the expiration date.
What is the six month QV that has to be met to remain active?
750 in QV
A consultant who qualifies for a 2022 1099 by making $600 or more and does not have their 1099 can be assigned where?
Counterpay
Name two of the acceptable pieces of information to verify an account.
How many unique sales are needed to earn the top rewards?
4 Orders
What is the current percentage saved with the FTB code?
20%
Can I sign up for Beautycounter if I live outside the United States and Canada?
No. At this time, Beautycounter products are available in the United States and Canada.
Sensitive topics such as vaccine mandates can be assigned where?
Sensitive Inquiries
True or false:
Failure to properly verify the requestors account can negatively impact your metrics and lead to corrective action.
True
What is a unique sale?
A sale placed by a different individual each time.
One person with three orders in a pop-up only counts as one unique sale.
What is the percentage saved on a re-occurring auto-replenishment order?
10%