Products
Consultancy
Pop-ups
Band of Beauty
Policies
100

The Collection you would recommend for Anti-Aging is...

What is Countertime Collection?

100

The Personal Website Renewal fee is renewed in what duration?

What is- once a year?

100

Ship to social orders will be shipped to...

The host

100

The cost to renew a Band of Beauty membership is..

What is $29

100

An item was broken by the client and is within 60 days from shipment, what is our protocol?

What is we are not able to replace, but the client can return for a refund if not completely shattered.
200

BC Daily Sheer Sunscreen SPF is...

What is SPF 25?
200

What is the maximum amount of times a consultant themselves can host a pop-up?

What is infinite amount?

200
A pop-up has 1 unique guest and $1000 in Qualifying Sales, how many rewards can be earned?

What is none? They have to have 2 or more unique guests to earn rewards.

200
After 6 months of being downgraded from a BOB member, what sku should a client use to sign up again?
A. Sku 9000- Regular BOB sku
200

A consultant reaches out because she accidentally closed her pop-up. She enrolled 2 years ago and she is the host. What is our protocol?

What is we cannot assist since she is the host and enrolled more than 4 months ago.

300

What is the main ingredient difference in formulation for the Body Re-pack?

What is Palm Oil?

300
True or False- A Consultants paid as title is earned monthly.
What is True?
300

A BOB member/host of a pop-up has $100 subtotal in their cart and chooses direct ship for their host rewards. How much will their shipping fee be?

What is Free?
300

A BOB member was downgraded 7 months ago. They would like to re-enroll. Do they receive the BOB Welcome Gift? 

What is Yes? 
300

An order is DNR (1st incident) and 2 of the items are OOS. What is our protocol for OOS items in a DNR order?

What is refund the original payment method?

400

The product you would use before applying makeup...

What is The Glow First Priming Serum?

400
True or False- Consultants get free shipping on subtotals over $100

What is False- Consultants do not get free shipping.

400

A pop-up has $500 in Qualifying sales and 2 unique guests. How many rewards are earned? 

What is 1 50% off reward?

400

True or False An enrolling BOB member has $60 subtotal including the enrollment fee, they will receive the BOB gift. 

What is False? They have to have $50 or more of product in their cart to receive the welcome Gift. The BOB fee is not included in their subtotal. 
400

An order is a stuck package/wrong address (1st incident). What is our protocol for this instance?

What is offer a 20% discount/free shipping for them to pay for a replacement.

500

The main difference between the Bright Grapefruit and Citrus Mimosa Scent is....

What is-- there is no difference?

500

True or False- To remain as a consultant, I just have to renew my personal website. 

What is False? Consultants also have to meet their 1200 QV within 6 months.
500

A pop-up ended at 11:59 PM MST. What time in EST did the pop-up end?

What is 1:59am EST? 

500
BOB members receive reminders of their membership expiring when?

What is 14/7/1 day before expiration. 

500

A BOB member enrolled 2 weeks ago and would like their BOB order retro applied to their product order. What is our protocol?

What is we cannot assist outside of 7 days from order placement?

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