Your Enemy
The number of bed bug life stages
7
Without this step, even excellent documentation can be overlooked
Tagging someone
The 30-day "guarantee" period starts after the application of this
Aprehend
Requiring no on-site visits, this program keeps customers protected for only $31 a month
Remote Assurance
The typical radius for bed bug activity from a feeding source
3-5 feet

Bed bug eggs
This is your first opportunity to set the expectations for the customer's specific treatment
The bed bug bid
Attaching to the bed bug's exoskeleton, this product pulls out moisture, killing through dehydration
Cimexa dust
Often recommended to fight against reintroduction or reinfestation
The Rest Assured Program
The most often seen evidence of bed bugs
Fecal spotting
Bed bugs can sense this to locate a food source
CO₂
The minimum number of "visits" for a bed bug treatment
3
The best tool we have for avoiding call backs
Good communication
The grace period after the final inspection to start their recurring service
7 Days
Measuring approximately 1/4 inch wide, these spots are prime real estate for bed bug nests
Screwholes
Translucent and approximately 1.5 mm in length, they turn red after feeding
1st instar nymph
This crucial tool ensures success for everyone at every step of the treatment
Detailed notes
The only treatment process we have that will kill bed bug eggs
Steaming
The best time to begin the conversation about a recurring prevention service
The Bed bug bid appointment
Often overlooked during inspections, this item helps bed bugs travel thousands of miles
Luggage
A close relative with a bad hair day
Bat bug
A crucial note component from the bid to ensure the initial treatment is scheduled properly
Number of techs and hours
This piece of equipment is highly effective at quickly decreasing bed bug numbers and can be used at every "treatment" visit
A vacuum
Required to set up all recurring bed bug services
Debit/credit card on file
The place in a home you'll never find bed bug activity
Nowhere