Understanding Conflict
What is conflict?
A disagreement or clash between people with different needs or opinions
What does “I” statement mean?
Expressing your feelings without blaming — e.g., “I feel upset when…”
What does “compromise” mean?
Each person gives a little to find a fair solution.
Why is it important to identify your feelings?
It helps you express them clearly.
Your friend borrowed your hoodie and didn’t return it. What should you do first?
Calmly ask them about it instead of accusing.
True or False: Conflict is always bad.
False — it can lead to growth and understanding if handled well.
What’s one key part of active listening?
Paying attention and not interrupting.
What can help both sides agree?
Brainstorming solutions together.
What emotion often causes people to say hurtful things in conflict?
Anger.
You and your partner want different roles in a group project. How can you solve it?
Talk and split roles fairly or rotate tasks.
Name one cause of conflict among teens
Miscommunication, jealousy, peer pressure, stress, etc.
Why is body language important?
It shows how you feel and helps others understand you
What’s a “win–win” solution?
A solution where both people feel satisfied
True or False: It’s okay to feel upset during conflict.
True — feelings are normal; how you act on them matters.
You feel left out of your friend group. What’s a positive way to handle it?
Tell them how you feel and ask to be included.
What’s the first step in resolving conflict?
Staying calm.
Give one example of a disrespectful communication behavior.
Yelling, name-calling, ignoring, or rolling eyes
True or False: Walking away can be part of solving a problem
True — it’s okay to take a break to cool off.
What can you do if you feel too angry to talk?
Take deep breaths or a short break.
A classmate posts something mean online. What’s the best response?
Don’t retaliate — report it and talk to a trusted adult
What can happen if conflict isn’t resolved?
Friendships can be damaged, stress increases, or trust is lost
What’s a benefit of speaking calmly during conflict?
It helps prevent escalation and keeps the conversation productive.
What skill helps you stay calm and think clearly during conflict?
Self-control or emotional regulation
What’s empathy?
Understanding and sharing how someone else feels.
Two friends are arguing. How can you help as a mediator?
Listen to both sides and help them find common ground.