In organizational Behavior, this is the process of providing general direction from a position of influence to individuals or groups toward the successful attainment of goals.
What is leadership?
This is a collection of people brought together to apply their individual skills to a common project or goal.
What is a team?
This is the term for doing what is morally right in the workplace, even when no one is watching.
What is ethical behavior?
This is the process by which information is exchanged between individuals through a common system of symbols, signs, or behavior.
What is communication?
This is the process of identifying a strategy to resolve problems.
What is decision making?
In Organizational Behavior, this leadership style is characterized by leaders who have a reward and punishment-based system.
What is transactional leadership?
This team role focuses on organizing work, coordinating tasks, and ensuring deadlines are met.
What is the team leader?
This is a formal statement that outlines an organization's principles and expected ethical standards for employees.
What is a code of ethics?
Oral, written, and electronic communication are all examples of this.
What are communication channels?
Routine, repetitive decisions that follow established guidelines are called this.
What are programmed decisions?
This type of power comes from a leader's position in the organization and the authority it grants.
What is legitimate power?
A group of workers who manage their own daily duties under little to no supervision.
What is self-managing team?
This type of ethical dilemma occurs when a decision could benefit the individual but may not be in the best interest of the organization.
What is a conflict of interest?
This barrier occurs when the receiver interprets a message differently than the sender intended.
What is miscommunication (or perceptual distortion)?
This model of decision making defines a problem, identify decision criteria, generate alternatives, rate alternatives, and choose, implement, and evaluate the decision.
What is the five-step model of decision-making?
This person is someone who does not receive a title but is perceived by others as a leader.
What is informal leadership?
Consists of a small group of workers who come together for a set amount of time to discuss and resolve specific issues.
What is problem-solving teams?
Leaders who prioritize fairness, transparency, and moral integrity are practicing this style of leadership.
What is ethical leadership?
In organizations, this type of communication flows from subordinates to supervisors.
What is upward communication?
This term describes a group’s tendency to seek consensus at the expense of critical evaluation, often leading to poor decisions.
What is groupthink?
This theory explores the relationship between leaders' personal qualities and characteristics and the way traits differentiate them from nonleaders.
What is trait leadership perspective?
A group of workers from different units with various areas of expertise who come together to work on certain projects.
What is cross-functional teams?
An organization with this kind of culture supports whistleblowers, enforces ethical standards, and discourages unethical behavior at all levels.
What is an ethical organizational culture?
This form of communication includes facial expressions, posture, gestures, and tone of voice, and often conveys more meaning than words.
What is nonverbal communication?
This bias occurs when individuals stick with a decision even when evidence shows it’s failing, often due to invested time or resources.
What is escalation of commitment?