Leadership
Motivation
Organizational Culture
Communication and Teams
Decision-Making and Ethics
100

This leadership style focuses on inspiring followers through vision and motivation.

What is transformational leadership?

100

Maslow’s highest level of need.

What is self-actualization?

100

Artifacts, espoused values, and underlying assumptions make up this scholar’s famous model.

What is Schein’s model of organizational culture?

100

The direction of communication that flows from employees up to management.

What is upward communication?

100

This type of decision-making relies on quick, unconscious judgments.

What is intuitive decision-making?

200

This type of leader focuses on clear structures, rewards, and punishments to manage performance.

What is transactional leadership?

200

Herzberg’s theory separates job factors into hygiene factors and this second category.

What are motivators?

200

A culture high in attention to detail is strong in this dimension.

What is precision or accuracy?

200

A team that works remotely across geography and time zones is known as this.

What is a virtual team?

200

This bias occurs when someone sticks with a failing course of action due to prior investment.

What is escalation of commitment?

300

This theory states that leadership effectiveness depends on the situation, followers, and context.

What is contingency theory?

300

Vroom’s theory states that motivation is a product of valence, expectancy, and this.

What is instrumentality?

300

A type of culture characterized by risk-taking and innovation.

What is an adhocracy culture?

300

This term describes when a group values harmony so much that they avoid dissenting opinions.

What is groupthink?

300

The ethical framework that focuses on maximizing overall good for the greatest number.

What is utilitarianism?

400

This concept describes the degree to which followers trust, admire, and are loyal to their leader.

What is leader-member exchange (LMX)?

400

This theory argues that people compare their work outcomes to others to judge fairness.

What is equity theory?

400

When an organization’s values become widely shared and deeply held, it is called this.

What is a strong culture?

400

Teams go through forming, storming, norming, and performing according to this model.

What is Tuckman’s team development model?

400

This cognitive shortcut leads people to rely too heavily on the first piece of information they receive.

What is anchoring bias?

500

This model outlines 4 behaviors—idealized influence, inspirational motivation, intellectual stimulation, and individualized consideration.

What is Bass’s transformational leadership model?

500

The idea that goals must be specific, measurable, and challenging but achievable relates to this theory.

What is goal-setting theory?

500

This is the process by which new employees learn norms, values, and key behaviors of the organization.

What is organizational socialization?

500

This concept describes shared beliefs about how team members should behave toward one another.

What are team norms?

500

This model outlines 6 stages individuals use when evaluating ethical dilemmas.

What is Kohlberg’s moral development model?

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