Using POWER
Stress Management Techniques
Politics in the Office and on the Field
Styles of Conflict Management
Organizational Behavior/Personality
100
You need a new computer to help you organize ticket sales more efficiently. Computers are allocated by a committee, which is very political in nature.
What is connection power?
100
I'm talking to my partner about my problems in acquiring funding for our athletic department.
What is support network?
100
An alliance of people with similar objectives who have a better chance of achieving their objectives together than alone.
What is a coalition?
100
The task force you've been assigned to has to select new fitness equipment. The four alternatives will all do the job. Members disagree on their brand, price, and service.
What is negotiation?
100
Three levels of focus are: individual, group, and organizational.
What is organizational behavior (OB)?
200
Jean, a promising assistant coach, wants a promotion. Jean has talked to you about getting ahead in sport management and has asked you to help prepare her for when the opportunity comes.
What is information OR expert power?
200
I've set up a schedule for myself to meet season ticket sales goals.
What is time management?
200
Involves the expressions: "I owe you one" and "You owe me one."
What is reciprocity?
200
While serving on a committee that allocates athletic funds for building a new football stadium, you make a recommendation that another member opposes quite aggressively. Your interest in what the committee does is low, although you can see quite clearly that yours is the better idea.
What is accommodation?
200
The process of determining why we behave certain ways.
What is attribution?
300
Bridget, one of your top people, normally needs very little direction. However, recently her performance has faltered. You suspect that Bridget's personal problems are affecting her work.
What is referent power?
300
I talk to myself to be more optimistic about my foul shooting.
What is positive thinking.
300
The efforts of groups or individuals with competing interests to obtain power and positions of leadership.
What is politics?
300
You're late and on your way to an important meeting. As you leave your office, at the other end of the work area you see Chris, one of your employees, goofing off instead of working.
What is avoidance?
300
Believe that things will go well , and they approach life with a can-do attitude.
What is optimism?
400
John, one of your worst players, has ignored one of your directives once again.
What is coercive power?
400
I pray.
What is relaxation?
400
- Learn the organizational culture - Learn the power players - Don't surprise your boss - Be an honest team player - Stay tuned to the networking grapevine - Resolve conflict
What are ways to develop political skills?
400
You're over budget for labor this month. Work is slow, so you ask Kent, a part-time employee, to leave work early. Kent tells you he doesn't want to because he needs the money.
What is forcing?
400
Occur when organizations and their employees get what they want.
What is a win-win situation?
500
Whitney, who continually needs direction and encouragement, is not working to standard today. As she does occasionally, she claims that she doesn't feel well but can't afford to take time off. You have to get an important customer order for golf clubs shipped today.
What is reward OR legitimate power?
500
I get up earlier and eat breakfast to improve my performance.
What is nutrition?
500
More people get jobs by doing this than through all other methods combined.
What is networking?
500
You manage golf cart sales for the Hole in One stores. Beth, who makes a lot of the sales, is in the midst of closing the season's biggest sale, and you and she disagree on which strategy to use.
What is collaboration?
500
The most widely accepted way to classify personalities.
What is The Big 5 Trait System?
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