Physical
Emotional
Mental
100

A resident is getting a tray in her suite for lunch. She does not like the food she was served. Resident states she has been waiting for an hour and says you are useless, the resident proceeds to spit at you.

Resident Aggression

100

During a routine fire drill a resident comes to the concierge desk and begins to complain how the drill is an inconvenience and is disrupting their day. 

Irritable/Frustrated/Agitated

100

Resident is hearing voices and feels like someone is out to get them. 

Paranoia

200
You are doing a residents care, while doing this the resident reaches out and grabs you inappropriately.

Sexual Aggression

200

A resident pushes their pendant to be escorted to their meal. When you arrive to take them, the resident is yelling and panicking as they can not locate their purse. The resident refuses to leave without it.

Anxious/Stressed

200

Resident continues to wander all night, the Nurse and RCPs redirect the resident to bed. 30 minutes later the resident i wandering again.

Sleeplessness

300

Resident takes multiple items from the Fitness Centre, when asked to leave some for others the resident then becomes aggressive towards the staff.

Hoarding

300

Residents are asked to quarantine during the pandemic and feel discouraged coming to programs.

Isolated/Withdrawn

300

Resident comes down at 1:00PM, they are seated in the dining room and ask what is on the menu for breakfast. The server informs the resident that it is lunch time.

Confusion

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