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HOME INSURANCE
HOME INSURANCE
I am an HO4.
What is a renter's policy?
I cover you and your passengers for medical expenses, funeral expenses and lost wages resulting from an accident regardless of fault.
What is Personal Injury Protection (PIP)?
This step clarifies accountability and follow-up.
What is Way Forward?
“Your last 3 reports were late and missing key numbers.”
What is Reflect on Opportunities?
Summarizes an individual's or a business's insurance history.
What is a Letter of Experience (LOE)?
My limits start at $1 million and coverage above $2 million requires UW approval.
What is an Umbrella?
Ensures a payout for the full new value of a vehicle to a comparable new car.
What is new car replacement?
This step surfaces a gap between expectations and behavior.
What is Reflect on Opportunities?
“You’ll send updates by Friday, and we’ll reconnect next week to check progress.”
What is Way Forward?
You notice a team member struggling with a new process and offer timely coaching to build their skill.
What is the Coach hat?
I provide walls in coverage.
What is a condo policy?
If an employee has been quiet in team meetings for months, it’s likely this pattern.
What is always on?
This step reinforces a specific strength with an impact.
What is Going Well?
“Let’s talk through a few ways we could improve your workflow together.”
What is Options to Address?
You’re reviewing KPIs and giving feedback based on recent performance trends.
What is the Supervisor hat?
Regulates the construction, repair or demolition of a dwelling after a loss.
What is Building Ordinance or Law coverage?
If an employee's performance drops after a family emergency, this is likely the cause.
What is situational?
Provides coverage while driving a car you don't own, such as a rental or borrowed car.
What is Non-Owner Car Insurance?
“Thanks for sharing what’s going on. What part is feeling most overwhelming?”
What is Understand?
A teammate asks for help resolving a recurring system issue. You step in with technical expertise.
What is the Expert hat?
I am a general and temporary condition where two or more acres of normally dry land or two or more properties are inundated by water or mudflow.
What is a flood?
To determine if something is always on or situational, a leader should look for this.
What is a pattern over time?
Allows drivers with suspended licenses for DUI or other traffic violations to travel to specific locations.
What is a Restricted License?
“You’re usually great at documentation. That helps everyone stay aligned.”
What is Going Well?
You’re mentoring a newer team member and helping them grow their confidence over time.
What is the Coach hat?