What to look for?
This is what you can see of a person's response to the environment: his or her actions.
What is behavior
Patient explains feeling persistent sadness and despair which had lead to hopelessness and decreased daily functioning
what is chronic depression
Entertaining certain delusions to get the patient to listen to you or step away from harm. may help them see you are not a threat
playing along
describes the situation involving patients of all ages who exhibit agitated, violent, or uncooperative behavior or who are a danger to themselves or others.
what is a behavioral crisis
family tells you the patients actions have become more prominent over time and include delusions, hallucinations, a lack of interest in pleasure, and erratic speech.
what is schizophrenia
Verbal and nonverbal communication techniques that encourage patients to express their feelings and to achieve a positive relationship.
therapietic commiunication
An emergency in which abnormal behavior threatens a person's own health and safety or the health and safety of another person-for example, when a person becomes suicidal or homicidal, or has a psychotic episode
what is a behavioral health emergency
Family called EMS because they feel their daughter is saying she is the queen of England. Living in her own reality she becomes belligerent and angry toward others who try to tell her differently. She has become increasing withdrawn only muttering to herself or sitting in silence
what is psychosis
Employ active listening. Carefully listen to what the other person has to say, and let the person know you are doing so.
Acknowledge what the person is saying, and do not interrupt, disagree, or give commands.
2. Display empathy. Use your emotional intelligence to understand the patient's perspective. You do not have to agree with the person or condone his or her actions, but you have to understand where the person is coming from and what the person wants.
3. Build a rapport. Once you have listened to the person and understand where he or she is coming from, it is much easier, especially in a crisis, to empathize with the person and "speak the person's language."
4. Exert influence. Look at realistic solutions to move the situation forward in a positive way. Understanding the person's perspective along with your own needs, consider how you can move forward in a way the person will understand. Initiate behavior change: Propose a solution that makes sense to the other person and is acceptable to you.
steps for deescalation adapted from FBI
This is an illness with psychological or behavioral symptoms that may result in impaired functioning.
psychiatric disorder
A temporary change in mental status characterized by disorganized thoughts, inattention, memory loss, disorientation, striking changes in personality and affect, hallucinations, delusions, or a decreased level of consciousness.
what is delirium
Improper Technique
Provide false hope or reassurance.
Give unsolicited advice.
Ask leading or biased questions.
Talk too much.
Interrupt the patient.
Use "why" questions.
Use authoritative language.
Speak in professional
what is improper techniques/ techniques to avoid
a patient becoming increasing hostile towards EMS that could cause injury
What is combative behavior
A serious behavioral condition in which a person exhibits agitated behavior combined with disorientation, hallucinations, or delusions; also called agitated delirium or exhaustive mania.
what is excited delirium
May be needed for hostile patients with the help of Law Enforcement
Forcible restraint