Mission
We have to know the patients to best care for them
We have to know the patients to best care for them
Number of people who live in Lancaster
What is 40,000?
Approximate number of unduplicated patients FCHC saw in 2021
What is 7,100?
What value are we opposing if we are short with a patient who cannot read?
What is Respect?
BH offers what complimentary service to aid in knowing how to best care for our patients?
What is All of the Above?
In order to ensure patients follow through with orders written by their provider, we follow which procedure?
What is tracking?
Percent of individuals who identify as White living in Lancaster
What is 92%?
FCHC's biggest comprehensive health service competitor in Lancaster
What is Ohio Health Primary Care
- They offer minor surgical procedures in-house, but don't offer walk-ins like FCHC
What value are we upholding if we admit to a patient that we made a mistake and discuss the efforts we are taking to correct the mistake?
What is Integrity?
BH ensures excellence in the delivery of services by:
What is All of the Above?
True or false:
Patients on a sliding fee scale will be referred to a specialist who accepts this form of payment.
What is true?
Percent of Lancaster residents who have a broadband internet subscription
What is 81%?
Number of primary health practices in Lancaster
What is 12?
What value are we dismissing when we keep an outdated, cost draining, medical procedure as standard practice due to the burden of training staff on new techniques?
What is Stewardship?
To best meet the needs of patients and primary care integration, on average, how many sessions are BH patients allotted?
What is 10?
Medical records ensures patients’ privacy by not releasing records without a______.
What is a signed medical records release
Lancaster's average median household income
What is $45,000?
All treatment services offered to patients at FCHC
What is: Behavioral Health, Women's Health, Pediatric Health, Primary Care, Walk-In Clinic, and Mobile Clinic
The following are examples of what value: quality healthcare, being responsive to patient needs, providing personal attention, striving to do your best, resolving problems timely when they arise, maintaining patient confidentiality, providing a safe environment, and taking ownership of one's work.
What is Excellence?
The BH department created what guidelines to ensure effective treatment of most patient presenting problems?
What is standards of care?
Medical records will release patients’ records within how many days of the request?
What is 30?
Lancaster's persons with disabilities under the age of 65 is greater than Columbus- True or False
What is True?
Employee growth (including residents and preceptors) from the time Danny started at FCHC to now.
What is 40?
Example of someone in the organization demonstrating respect
What is personal example?
True or false:
The same BH provider can see the relatives/close friends/romantic partners of a current BH patient if the two patients are unaware of the connection.
What is false?
True or false:
In the tracking process, orders are not considered complete in a patient’s chart until the provider has signed off and the patient has been notified.
What is true?