BT's and Soffs
Bell Aliant
Local
Service Charges
This & That
100
This are the 2 mandatory Preport validation BT's
What is IRTM and IADDR?
100
These are our 2 major competitors.
What is Rogers and Eastlink?
100
Customer only needs home phone, Call Display and Voicemail, and wants unlimited Provincial. They will pay this:
What is $56.95 plus $10 for all provinces
100
The customer is the charge for a new customer and facilities exist in Martens.
What is $43.30?
100
This is when a customer will get their security deposit back.
What is after 6 months of good consecutive payment history?
200
This is the soff to add if a customer does not want *69 on their phone.
What is DENY?
200
All roads lead to this....
What is a bundle?
200
We charge this when a customer does a Transfer of Responsibility.
What is $20 MISCC
200
The customer is charged this when they are hooking up new phone service where the previous customer was with another carrier, but the original connection was with Bell Aliant.
What is $43.30 (NL)
200
This is the difference between a wire module and a jack.
What is jack is the faceplate and wire module is the faceplate and the wiring.
300
This soff allows you to know that a person subscribes to satellite.
What is expvu?
300
This is our website.
What is www.bellaliant.net?
300
This is the pic code for NL.
What is NTC323?
300
We will charge this if an existing customer wants a new jack installed in a room where there was never any jacks before.
What is $108+$42?
300
After completing a hs order in agent desktop Smart OA will complete this for you.
What is create the infranet account and complete the AMP form?
400
This is the soff for dial up?
What is SYMP?
400
Name 2 payment locations in Fredericton.
What is SNB, Sobey's, Jean Coutu?
400
This is how long a customer can go on TSS.
What is 11 months?
400
The customer will pay this to have their phone number changed on their existing service.
What is $43.30 (NL)
400
This is where you go if service qual and the bell aliant website was down in order to qualify a customer for service.
What is bcpqual?
500
This is the soff for dial accelerator.
What is DUPAL?
500
These are the colours to represent Bell Aliant.
What is blue and white?
500
This is where we go to see if a customer's account was written off.
What is IWO?
500
This is the charge for a new customer to get service at a newly constructed home and have 2 prewired jacks installed.
What is $75.25+$21x2?
500
This is where you go in order to update the required area field in the UMFU screen if it doesn't autopopulate.
What is the NL street guide?
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