Booking
How long are appointment booked outside of SE
What is 1 hour
PA-Pittsburgh 2
Eartique
When creating a new patient account what is the Patient Type
What is Patient Type
Patient advised you that you have the wrong number what is the procedure
Leave a chart Note , 555 # , leave on note on tns/3yr/prospect list, highlight yellow
What are the two other most popular names for Santa Claus?
Kris Kringle and Saint Nick.
What government funding do we not accept for in SE Canadian Bookings
What is First Nations, WCB, Social Assistance, Disability
ON- Brockville
Thousand Island Hearing
Scenario : My hearing aid dome needs to be replaced
*length, appointment type , Referral Source, Referral Subcategory USA*
What is a Belcare service, Service&Repair, 30 min, in or out of warranty
What is ask for date of birth
What is the name of the magical item that brought Frosty the Snowman to life?
an old silk hat
Medi-Cal ,Medicare , Medicaid , Medavi Blue Cross What don't we take
What is Medavi Blue Cross, Medicaid,Medi-Cal
CA-San Luis Obispo
Advance Hearing Aid Center
What is POP UP
You need a new city, the manager are not on the floor what is the best procedure to find a new city
Go to All Special Calendar look at the week your dialing out for , find the yellow highlighted cities , check airtable to see if you colleagues are working on the one you selected , begin to dial out and change the city on your airtable , notify your manger on teams
What are Santa Reindeers Name ?
Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, Blitzen, and Rudolph
When booking appointment what questions are asked 1 min Canada
what is Do you currently wear hearing aids?
How old are they?
How are they working for you?
When was the last time you had your hearing tested?
What kind of communication difficulties are you experiencing?
Are you experiencing any pain or discomfort in your ears?
Do you receive government funding for hearing aids? (First Nations, WCB, Social Assistance, Disability )
Will you be coming with a walker/wheelchair or cane? so we can make a note on your chart.
Who's the Companion that will help with the familiar voice test? possibly
If yes, what is the companion's first name?
Booked outside of the event [Y or N]:
If booked outside, *it’s a 1 hr booking provide reason:
WA- Moses Lake 2
Center for Sound Hearing
What is the max number of appointment in SE event that does 30 min appointment hold ?
What is 15
Your speaking with a patient and they inform you that they are VA What is the procedure ?
Book outside of SE for 1 hour
In the song Twelve Days of Christmas, what is given on the 7th day?
What is Swans a-swimming.
What clinic require 45 min booking
what is Santa Maria , Chicago 2, Duncan in the afternoon
MD-Maryland
Lavale Beltone Hearing care Formerly Audibel
Scenario * your booking an appointment in SE you see consultation, hearing evaluation existing patient, trial demo what can you book over ?
None of them
You are booking someone in and they inform that they are with medi-cal what is the procedure ?
call clinic transfer patient , if no one answer provide patient with clinic number so they can call themselves and a book
What was the year for MLM Beltone and Wolverine merger
2023