Business Buzzwords
A person or group affected by a company’s actions.
What is a stakeholder?
The type of tone you use when writing to a manager or client.
What is formal?
A short speech where you introduce yourself and your idea in one minute.
What is an elevator pitch?
The way you show trust and professionalism in communication.
What is ethos?
The list of topics to talk about in a meeting.
What is an agenda?
The money you earn compared to what you invested. ROI
What is Return on Investment
The three basic parts of an email.
What are greeting, message, and closing?
The three main parts of a presentation.
What are the beginning, middle and end?
When you appeal to people’s emotions.
What is pathos?
Notes written after a meeting that show what was decided.
What are meeting minutes?
The way a company shares information with the public also could be a position in the company
What is Public Relations?
A sentence mistake where two ideas are joined without punctuation.
What is a run-on sentence?
Speaking clearly and making good eye contact shows this.
What is confidence?
When you use facts and logic to persuade.
What is logos?
A polite way to disagree with someone.
What is "I see your point, but..."?
This word means how a company is seen by customers: its image or reputation.
What is a brand?
This sentence form is used when the focus is on the action, not the person.
What is passive voice?
Keeping your slides simple and short helps with this.
What is clarity?
A negotiation where both sides win something.
What is a win-win negotiation?
Different countries may have different styles of meetings because of this.
What is culture?
This word describes a company’s main group of customers: the people it most wants to reach and serve.
What is a target market?
A short and polite way to end an email, like “Looking forward to your reply.”
What is a closing line or call to action?
This is the first sentence or moment in a presentation that grabs your audience’s attention right away.
What is a hook?
This skill helps you find a fair middle ground during a disagreement.
What is a compromise?
An email you send after a meeting to summarize key points.
What is a follow-up email?