True or False
Reemployment assistance is based on need
False
What is EAN?
Employer Account Number
How many days the employer has to respond to a claim?
14 calendar days
Where do you locate the assigned issue associated with the claim?
Eligibility issues
Contributory employers are not required to pay UI taxes on their employees every quater
False
What is SIDES?
The State Information Data Exchange System
How we identify if a response is timely or untimely?
Due date
Where do you locate the date that the response was received?
Date received
The issue fact finding summary contains any documents received and sometimes user added notes that relate to that issue
True
What is the UCB-412?
The Notice of Reemployment Assistance Claim is a notice sent to the employer when a claim is filed.
How can we search for a duplicate issue?
Issue Summary screen under the Claim ID, sort by Employer’s name using the direction of Ascending or Descending order.
Assignment is provided in PEGA.
If, the employer is a Base Period employer under the current Claim ID and separation was appealed under the immediate prior Claim ID, the User should select “NO” in PEGA indicating that the separation was appealed under prior claim.
False
What is the Benefit Year end?
Expiration date of the claim
How can you return to the Staff Home Screen?
Clicking on Leave Claimant
Where can we view more details about the specific issue?
On Issue Details Screen on DEO
When an employer indicates that the claimant was discharged during probationary period (90 days or less) and does not indicate performance or provides proof of misconduct, they are NOT relieved of charges.
True
What is the Claimant Name?
The individual applying for reemployment assistance
How can we contribute to maintaining the integrity of the system?
• Follow all policies, procedures, and laws
• Ask a supervisor if you have questions
• Pay attention to details
• Be a team player
Be thorough and accurate when gathering information.
Where can we identify if the employer is a Base Period Employer?
Monetary Summary