Benefits
Quota
STDP/IOD
SAP
MISC
100

How do I cancel my EHCP coverage?

Check "Termination" on the form.

100

How do you get an Alternate Day in Lieu (ADL)?

FT CUPW coded as vacation on a stat holiday
100

What are the two types of claims for STDP?

Illness or Accident/Hospitalization

100

In which transaction can I view an employee's vacation time?

ZPT50

100

I am going on Military leave. What benefits do I have/lose?

Lose: Dental, V&H

Keep: BLIP, DI

Optional: EHCP

200

How much am I paying bi-weekly for family Dental & EHCP?

$6

200

I am a FT MGT employee. Typically, how many personal days (number of hours) do I get and when do I get them?

52.5 hours (7 days) from Jan 1st to Dec 31st

200

I fell down the stairs carrying coffee for everyone at work.

I have a broken leg and 3rd degree burns. Do I apply for IOD or STDP?

IOD

200

What is the variant that we use in PTBAL00 to see their hours?

guixt_tm_ptbal

200

I need to call the DB pension center. What is their number?

1-877-480-9220

300

My pharmacy doesn't cover my prescription drug. What can I do?

List of covered drugs/Drug exception request

300

I am a FT CUPW employee, with 30 years of service, retiring on September 15th, 2022.

How much vacation time can I use?

140 hours

300

I want to use my vacation time instead of my personal days for my waiting period. I also don't want to use my top-up credits. Can I do that?

No.

Priority goes to PD first, then top-up, and then either vacation or comp time.

300

In which infotype can I find an employee's pension information?

Savings Plan

300

I want to pay my OP back at 100%. Can I do that?

Yes! Create an EIC case to have it paid @100%

400

I am a PSAC employee, with 15 years of continuous service. I am retiring TODAY.

How much am I paying for single Dental in retirement?

$14.62

400

I am retiring! I know I don't get paid out for all my quotas though. Which ones do I not get paid out for?

NWL

Top-up credits

Pre-retirement

400

I am a PSAC employee, in Alberta, on day 29 of IOD pending. At what percentage am I getting paid?

70%

400

I am looking for an employee's date of hire and their seniority date. Where do I go?

Spinifex --> Date Specifications

400

I got a 2nd letter to pay back my overpayment and I refuse to pay it back.

(What happens to the employee?)

They will still get sent to collections!!

500

I am on maternity leave and need to switch my EHCP coverage from single to family. How can I do that?

YOU CAN'T.

you can only change it when you come back to work

500

I am a FT MGT and I want to carry-over my vacation. How long do I have to use my carried-over vacation?


Until June 30th

500

I am on week 17 of my STDP claim. Service Canada says I owe them money, how could this be?

Did not declare any earnings paid at 100%
(stat holiday, quota payout, etc.)

500

My SUP forgot to enter my hours, can I have an offcyle?

(What steps do you take to issue the off-cycle?)

1) Check PTBAL00

2) Run a pay simulation

3) Create an EIC case

500

I have to mail my BLIP form into CPC. What is the address?

2701 Promenade Riverside Drive, Suite B0330-44 

Ottawa, Ontario K1A 0B1

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