SPRX
People Safe
Tools
Insurance Terminology
HMO, PPO, AND POS
100

How do you pull a task?

Que - Processing

Sub Que - Insurance Diversion 

Get Task

100

What is People Safe used for?

Running a Test claim - Locate Patients that are apart of Cvs PBM 

Verifying insurance - Overrides - COB

Viewing Account Balances - Demographics 

Verifying Prior Authorizations - Eligibility 

100

Which tools can be used to send a fax to a MDO?

Specialty Admissions Database

100

What are the Drugs National Codes assigned by the FDA to identifying drug products marketed in the US?

NDC

100

Health Maintenance Organization

HMO

200

When you first pull up an account what should you do?

Check the Alert Type

200

What steps do you take to view a Prior Authorization in PPS?

Click on Plan Benefit Override - Then click on the View PA Status Button

200

Which tools can be utilized to find Patient Demographic Data

Enterprise

People Safe 

Sprx Demographics Tab

200

What are the registered trademarked names given to a drug?

Brand Names

200

Combination of PPO and HMO plans

POS

300

How do you add a Prior Authorization?

Navigate to the Insurance Screen

Press Edit at the lower right hand side

Select Add New PA 

Fill in correct information

300

Where do you find the MOOP?

By clicking on the Account Balance tab

300

Which Tools can be used to Create Notes on the Patients account?

BV Note Creator

Sprx Add Note

300

What has the same chemical formula and active ingredients as a brand name drug and is sold under the chemical name by various manufacturers after the patent has expired?

Generic Drug

300

The patient pays less if the services are provided within the plans network (in-network)

PPO

400

Where can you find the Quantity/Day Supply?

On line 11 of the Dispense Mait Screen

400

What are the ways you can search a PT?

By Member ID

By First Name Last Name and DOB

400

Which tool can be used to find documents on how to Process Claims, Insurance demographics, and documents on how to run through specific tasks?

The Source

400

What is Medication that can be dispensed and purchased without a prescription? These drugs are typically not covered by insurance companies.

Over the Counter Medication

400

More affordable than other plans

HMO

500

What are two ways to Check Eligibility in SPRx?

Navigating to the teal menu and next to Check Eligibility

Navigating to the Insurance tab and then clicking Check Eligibility

500

What will happen when Caremark is not the PBM when you search the Member Id in PPS?

Error Message: Beneficiaries were not found

500

What is a list of drugs covered by a prescription drug plan. Medications on the list are selected based on therapeutic value and costs. 

Formularies 

500

The Maximum Dollar amount an insurance company will reimburse during the benefit period (Calander or fiscal year).

Yearly Limit

500

If the patient obtains a referral from the PCP for a specific provider (even an out of network provider), the plan will pay for a bigger portion of the bill.

POS

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