Car Sales/Finance Terms
This allows you to pay for a car over a period of time?
What is a loan?
This term is used early and often and in this phase.
Phase 1/ EMI- early management introduction
Smiling, being energetic, and good eye contact when introducing yourself.
This is the first impression you should make when greeting a customer.
In the late 80's this was one of the best-selling sports car in history.
What is a Mazda Miata.
The average car buyer visits this many dealerships before making a purchase.
1-2 dealerships before making a decision
The amount of money that a car dealer gives you in exchange for your car.
What is the trade allowance?
These 3 P's are the Berge Group's culture statement.
What is Professionalism, Politeness, and Performance.
You should check the status of this with your customer before test driving a vehicle?
Drivers License/ Passport
This person started VW in 1937 and was responsible for millions of lives during his leadership.
Who is Adolf Hitler
This is the average term a person finances a car for
72 months
A fee that a car dealer charges you for completing the paperwork for your car purchase?
What is Dealer Fees/Doc Fees.
This is the number 1 thing do after you turn the vehicle over for a test drive.
What is shut up (you had your turn to talk)
You should do this task before product demonstration and showing any numbers.
What is fact finding or information gathering?
This phrase was used as a brand message for Mazda launched in 2002.
What is Zoom Zoom.
The average car buyer spends about _____ months researching their next car?
6
This product is purchased to cover any deficiency of value and amount owed in a finance or leased transaction.
What is Gap coverage?
This year in 1972, these 2 stores for the Berge Group were formed.
When did Berge Mazda/Desert Toyota form?
A strategy used to get your customers to help promote business to you?
What are referrals?
This iconic suv was intro'd in the 50's then became a symbol of the counterculture movement in the 60's and 70's and soon to be 2025.
What is the VW bus and ID Buzz.
This is the proposed new location of the Mazda/ VW locations.
Signal Butte Rd and SR24
This is the term for a lease after the down payment, trade, and rebates are applied to calculate the payment.
What is Cap Cost Reduction
Mr B graduated from here with this degree.
University of Arizona and a degree in business.
Do this after the sale of a vehicle and right before customer is about to leave.
When do we do Google/Yelp reviews?
This German passenger car was introduced in this year in this city.
The Beetle intro'd in New York in 1949.
At this unit count you will receive this max percentage topping out your payplan.
At 17 units your percentage of front-end gross goes to 35%.