RED
Dihydrogen Oxide
What is the chemical name for water?
3.25% up to balances of £5000, this includes spaces and kite cards but not Fixed savers.
What is the Interest rate on our PCA's and JCA's?
The Chemical Symbol Au
What is the chemical symbol for Gold?
£525 is the limit when this function is first added
What is the MW limit for the first 24 hours after the card is added?
Taking £300 here and there
What is the daily ATM limit and post office?
The phone number "159"
What number should we advise a customer call when they have been the victim of an impersonation?
This takes 8 minutes to reach earth in space
How long does it take Light to reach earth from the Sun?
£1000, with a maximum of £250 in coins
What is the Post office maximum value per individual payment? (this applies to PCA, JCA, STA, BCA).
50 Separate card payments
What is the other limit that applies to Starling debit cards?
Deoxyribonucleic acid
What does DNA stand for?
€250,000
What is the limit per transfer from a Euro account?
12 sided 3D shape
How many sides does a dodecahedron have?
Not all customers have this to begin with and this will unlock as they use their account
What is Settle-up?
The year in which nintendo was founded and their first product
1889 with a line of playing cards
Customers can only do this to one space at a time.
Standard Authorisation: up to 7 days (unless Gambling up to 30 mins)
Pre-authorisation: up to 30 days
What is the timeframe for Credit intentions?
You see "Transaction Refund Suspense" on the feed of a customers account.
What is a Payment taken from customer's account by Starling due to ongoing investigation, wrongly allocated funds or card delivery fee?
The largest Desert in the world
What is Antartica?
48 hours after logging in, both on a new device and existing device.
What are the conditions for when New virtual cards cannot be created?
DebitForwardingIPA showing on a transaction out of the account following a CASS
What is a payment made to an old account after a CASS to cover a debt?
The document that details businesses we do not support, even if they are only linked with the nature of business.
What is our BCA terms and conditions?
Where a inbound international payment is rejected, however the original sender has not received the return, what would we request from pay-ops for the customer to provide the original sender to trace the transfer?
What is an MT202 (Proof of Payment Return)
the payment must be into the main account category;
this feature cannot be used where a currency conversion is involved.
What three things must no apply to a payment in order for a Customer to use "Split this payment" ?
15,000 JPY (Japanese Yen)
What is the contactless limit for a cmr using their card in Japan?
Customer will incur a 1.75% arrangement fee at acceptance & annually when setting up this feature
What is the fee imposed to BCA Overdraft customers?