AT&T Advantages
Promotions
MST
Rate Plans
Customer Scenarios
100
99%
What percentage of the United States population is covered by AT&T?
100
Purchase of AT&T GoPhone and $25 refill card
What are the two qualifications for an AT&T GoPhone customer to get $20 in Best Buy Gift Cards (that can be used towards accessories, of course)?
100
Free calling to Mexico and Canada
What are the two international benefits customers qualify for with the new Mobile Share Value plans? (Hint: one is only for 15G or higher)
100
This is the activation fee for a two-year contract?
What is $45 month
100
You find out your customer is a college student working full-time and trying to cut cost. What app/feature can you use to sell him the value of a connected tablet?
What is "google books" or the like...
200
$119 Billion
How much money has AT&T invested into the network in the past 6 years?
200
Samsung Device on Next w/DP Example: Samsung G6 32 GB is $176 out the door w/ $14.61 monthly installment
You have a customer interested in a new line of service with AT&T with at least 2GBs. She says she credit challenged and can only spend $200 max today. What is your recommendation?
200
Using the Mobile Sales Tool, What is the the long distance rate for calling a wireless phone in Japan with the $5 AT&T World Connect Value feature?
$.24 minute
200
What is the new activation fee for a new Installment Agreement?
What is $15
200
Your customer is paying $95 for the 6GB MSV plan, but using Explore Mobile Share, you find they are only using 4GB. What would you recommend? (Hint: think extra connection)
What is the new Promotional Plan-$50 For 5 GB and now he can add additional products and save (i.e. Tablet)
300
$200.00
Using the Best Buy Gift Card promo, how much money does an EXISTING AT&T customer have to spend towards accessories today?
300
How can a customer get an iPad Mini 2 for only $199.99+tax?
With the purchase of an AT&T iphone on Next
300
www.myattmst.com
What is the URL for the AT&T Mobile Sales Tool?
300
• 12, 18, 24 • No Down Payment for well qualified buyers • No Financing Fees
What 3 Options AT&T Next Gives You? along with what two advantages?
300
Customer has completed 19 months of payments on Next 18 and wants a new phone today. What are her two options?
Option: Trade and Save and use toward new device
400
First the 15 GB from their monthly plan will be used. Next two GB of the 4GB that was not used in the previous month will be used.
Customer has 15GB plan and only uses 11GB in August. In September, they use 17GBs. How does the Rollover Data work? (Relates to AT&T Data with Rollover)
400
The normal GoPhone roaming rate in Mexico is $0.25/minute. What plan allows customers to pay only $0.01/ minute while in Mexico to use their phone.
What is the $55 Canada and Mexico GoPhone plan?
400
Using the Value Calculator, show me the price of the Galaxy S6 32GB on Next 12 w/Down Payment. (Timed Trial).
What is $176 Cost Today $14.61 Monthly Installment
400
What is the upgrade fee for a customer currently on Next and upgrading to a new phone on Next?
What is $0
400
You see your customer has two small children and is using her smartphone to keep them entertained. How can you sell her the value of a connected tablet?
What are educational apps and the phone breaking
500
This is a multi-company, customer loyalty program that includes sponsors outside of AT&T. With partners such as rite aid, macys and Exxon.
What is Plenti?
500
$45 with an AT&T Next Upgrade on Mobileshare value plans
Using the Best Buy Gift Card promo, how much money does an EXISTING AT&T customer have to spend towards accessories today?
500
Using the Rate Plan Calculator, What is the shared data price for four smartphones on the Promotional 15GB Mobile Share Value (on Next, but do not include the price of the phone).
$100
500
Mobile Share value plan add on $10 Month Standalone plan $10 + Data plan purchased COAM
What are the three individual tablet plans available for AT&T customers? (Hint: they’re in the Mobile Sales Tool)
500
this device can be purchased with 20 month installment plan. Answer can not be a smartphone
How can I get a tab 4 with no money down?
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