Lease Process
What is the call code for Progressives' Customer Service team from a store phone
*03
What is the most important time for MP69 to accelerate budget?
THE BACK HALF OF THE YEAR!!!
During the promotional period, how much does a customer initially pay at the time of lease start
$19 + Tax
What is the expected growth for Leasing sales for FY25'?
What kind of bank is required for a customer to sign up for Progressive?
A brick and mortar bank
Which store leads the Marketplace for Opt-in (QTD & YTD)
Homewood - 1048
What other Best Buy partner is Progressive running promotions concurrently with?
Citi or the Best Buy Card
How many refurbished SKU's were added to the lease eligible list at the beggining of August?
8400 Sku's
What is the best lease length term option for a customer?
Whichever can fit their personal budget
What does the Market rank for opt-in as as compared to the Territory.
MP69 ranks 5th in the territory
During a promotional period, what lease length term is a customer automatically set up with?
Customers are always set up with a 12 month lease term and can buyout at any time
What percentage of total lease sales is an Apple device attributed to within Best Buy?
25%
What is the guaranteed time for Progressives customer support to answer a call from Best Buy?
60 seconds or Less!
How much $$$'s (Approved amount) has MP69 missed out on for the fiscal year thus far?
$34 Million
During a promotional period, how long does a customer have to choose the 90 payoff option?
At any point until day 91
Until what year did Best Buy and Progressive recently sign a partner contract through?
2032
What is the first (word) statement that we should say to a customer once they're approved/Pre-qualified for a lease?
Congratulations!
Which store in your Micro Market has the greatest missed opportunity to drive additional revenue from leasing this quarter?
Relative to the responders Micro...
Is a customer required to pay the remainder $40 of the typical $59 at the end of a lease, when the $19 initial payment promotion?
Yes
What dollar amount is attributed to opportunity for leasing with Rent a center, Big Lots, Aarons and Conns closures?
$200 $250 Million