Planning Interviews
Prior to interview these actions should be performed:
1) Determine what information you need to know
2) Determine who will be in the interview room
3) Choose an appropriate interview location
What is "Preparing for an interview"?
Questions asked that allows the interviewee to tell the story of the incident from their point of view
What are "Open- ended Questions"?
The use of timelines and notes to remember investigation key points
What is "Documenting and Analyzing Responses"?
1) Preparing for the interview
2) Conducting the interview
3) Documenting and Analyzing Responses
4) Conducting the interview
What are the "Mechanics of Interviewing"?
Type of questions asked to get more meaning and details on a piece of information previously asked.
What are "Probing Questions"?
The last phase of the interview when interviewer thanks interviewees for their time and cooperation.
What is "Concluding the Interview"?
This GOMBU HES Team is responsible for conducting HES incident investigation interviews
Who is the P&P-II&R Team?
These types of questions should only be used to clarify ambiguity, to limit the number of possible responses, and to generate precise, reliable data which is easy to analyze.
What are "Closed Questions"?
The organization responsible for providing guidance on the sharing of investigation information
Who is the "Legal Group"?
This process is used to verify facts captured during interview by restating the interviewee's key points.
What is the "Check" process
The most important skill set needed to be an effective interviewer.
What is "Listening"?