Pre-Visit/Annual Reviews
Client Communication & Issues/Save Process
Market Stategies
RFP/RFI's
Enhancing Enrollment
100
The ideal time to hold a pre-vist meeting
What is 2 weeks before scheduled visit?
100
If a client sends you an issue with an email, the appropriate time frame to respond is...
What is 24 hours?
100
The overall goal of a market strategy is to...
What is to increase revenue?
100
This person now leads the group that puts together all RFP/RFI's...
Who is Chante Jones?
100
The most effective TMS marketing piece is...
What is the family mailing?
200
This person is responsible for putting the pre-vist agenda document together...
Who is the MSR?
200
If you encounter an issue you cannot resolve, you should contact..
Who is your manager?
200
The best way to increase revenue is...
What is to deepen current client relationships?
200
Three things an RM is responsible for in an RFP is
What is the executive summary, references, proofing?
200
The penetration rate of our top performing schools is approximately this...
What is 30%
300
The goal of the Pre-visit agenda is...
What is to define goals and objectives of the school meeting?
300
A client informs you they will not be renewing their contract. The first thing you should do is...
What is contact your manager?
300
TMS's biggest MPP & billing competitor is...
What is a school's internal plan?
300
You will increase your chances of winning an RFP if you...
What is provide your coach with a template?
300
The average penetration across all schools is...
What is 13.8%
400
The CAM's first step in putting together an Annual Review...
What is assign a task to the MSR in Salesforce?
400
A save meeting should involve the following people...
Who is the CAM, RM, MSR, your Manager, Jim Fallon?
400
A school that has at least 3000 FTU, a COA of $25K and $75K in receivables is considered this...
What is a target school?
400
The 3 main marketing channels are...
What are schools' websites, family mailings and school marketing pieces?
500
The purpose of the Annual Review is...
What is to define our relationship and to provide the school with a "report card" on how we've performed
500
After you notify your manager, the next thing you should do when you receive a drop notice is...
What is schedule a client meeting?
500
2 Ways to increase revenue are...
What are sell a new school and deepen current client relationships?
500
A school that utilizes all of our marketing pieces typically exceeds a penetration rate of...
What is over 20%?
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