D
Tries a member gets to activate their card before calling the CU.
What is 3
50 bonus points - What departments can activate a card for a member if the member has exceeded their 3 times?
Members will begin receiving their VISA Debit Cards around this time
What is mid-July
This is a new feature on our VISA Debit Card.
What is Tap to Pay
This is only way to not get charged for a debit card reorder.
Who are members who have fraudulent debit card transactions or legal name change.
Cost of a debit card is $9+ and we are only charging the member $6.50 for a replacement card - FREE Cards add up fast on our bottom line.
These are ways we have contacted our members regarding the new VISA Debit Cards.
Consumer Debit Card Limits for ATM and Purchases
What is $500 for ATM and $2,500 for Purchase
This is the name of the debit card project.
What is Better Payments Project.
Bonus 50 pts: Who is the project manager for this project?
This is how you change your PIN.
What is at card activation - you can create your own PIN.
Bonus 50 pts: When will members receive the PIN mailer with the reference number?
These members will receive a new VISA Debit Card.
Who are all members with a MasterCard Debit in an issued status that have used it in the last 2 years and have an open checking account.
True or False: VISA Debit Card numbers will be the same as the CURRENT MasterCard Debit Card numbers
What is FALSE! VISA Debit Cards will have a new BIN - different than MasterCard.
Consumer: 44662133
Business: 44662132
This is the date that all MasterCard debit cards will stop working.
What is September 30th
These are the ways Falcon will contact members for potential fraud.
What is text, call and email.
What is June 1st.
Business Debit Card Limits for ATM and Purchases
What is $1,000 for ATM and $5,000 for Purchases
MasterCard Debit Card reoccurring transactions will continue to post to the members account after receiving their VISA Debit Card only IF......
What is the merchant participates in the VAU (VISA Account Updater) if they do not participate the members will have to contact the merchant to update their payment information.
Increasing the limit on a credit card requires this.
What is a card increase application - see an MSS III for details!
After this many days a member must call us to activate their new VISA Debit Card.
What is 60 Days
Bonus 200 pts: What is the reason for this?
Increasing the limit temporarily on a debit card requires this.
What is Specfile: Temporary Debit Increase.
These are features to Tap To Pay.
What is
reduced exposure to skimming devices
faster, more convenient @ checkout
future capabilities with mobile wallet
increased security with encrypted transaction
These are best practices for card activation.
What is
Reduce background noise - don't have your phone on speaker
Reduce distractions - call from your home in a quiet place
Bonus 100 pts: Can we call from our office phone to activate a card for a member?
Term used when describing the members name on the card at card activation.
What is primary cardholder - This could be the primary member or joint member - whoever owns the card. This is important for ACTIVATION
This information is required when activating your new VISA Debit Card.
What is calling from phone number on file, primary card holders date of birth, last 4 of the primary card holders SSN & card CVV. Primary card holder is the owner of the card.
This is the only share that can be attached to a Business VISA Debit Card.
What is Apex/Apex Plus Checking
This amount can be withdrawn daily by a Ubay member from a Ubay ATM only.
What is $3,000.
These members will receive new MasterCard Debit Cards in May
Who are members with cards expiring in May & June 2026 to allow them to continue using their cards until the mass reissue in July of our VISA Debit Cards