Back Office
Compliance
Vendors
Qualifying Clients
Training Manual
Education
100

How many tabs are there to click at the very top of your back-office screen?

"What is 6?"

100

You are not authorized to conduct any training, (including online) unless you are an authorized ________.

"What is an InteleTravel Ambassador?"

100

Under this tab in the back office, I can find our preferred vendors list.

"What is Book Travel?"

100

 The customer profile form is located.

"What is the Backoffice?"

100

Agency Main Phone #

"What is 561-272-9666?"

100

The number of webinars required to qualify for Dream Maker Certification

"What is five?"

200

Where can you find and register for webinars, podcast, and or Dream Maker events

"What is Calendar of Events?"

200

When using the right language, you are considered a ____ or ____.

"What is a travel agent or travel advisor?"

200

Which cruise line uses the web address of goccl.com?

"What is Carnival Cruise Line?"

200

To begin a proper quote, you will need to know the clients desired ______.

"What is location?"

200

For internal use with InteleTravel. It’s used to track your online booking and commissions and is not for use with Travel Partners to make bookings or identify yourself.

“What is your Advisor Pin?”

200

 CLIA stands for?

“What is the Cruise Lines International Association?”

300

If you need to submit a ticket through the back office 

"What is InteleHelp Hub?"

300

The GOLDEN RULE!

"What is Never Mix Businesses?"

300

This ______ label requires Agents to log into their Back Office, select HELP, and submit a ticket to register through the InteleHelp Hub.

"What is red?"

300

When qualifying a client, you want to obtain this information indirectly.

"What is a budget?"

300

This should be complete with every payment transaction

"What is a credit card authorization form?"

300

ASTA Stand for?

“What is the American Society of Travel Advisors?”

400

This form is located under the quick links if client declines travel insurance

"What is Insurance Waiver?"

400

All questions regarding compliance should be sent to this email address

"What is compliance@inteletravel.com?"

400

This preferred vendor offers travel protection.

"What is Allianz?"

400

For international travel request when qualifying your client, you should verify that they have ________.

"What is a Passport?"

400

When are commissions paid?

"What is 30-60 days after travel has been completed?"

400

There are 3 levels of certification InteleTravel advisors can achieve.

"What is Dream Maker, Vacation Builder, and Travel Genius?"

500

To update your billing information, for your monthly fees. You would go to my agency tab and then click on

"What is my profile?"

500

When it comes to marketing, everything ordered through _______ is considered within compliance. 

"What is the Print Shop?"

500

This vendor allows you to book airfare only and add an agent markup.

"What is Centrav?"

500

You should obtain a _________ for every potential new client your qualifying? 

"What is a Customer Profile Form?"

500

Used by InteleTravel for internal use to identify you as an agent and track your online sales and pay commissions.

"What is an Agent PIN number?"

500

Inteletravel offers a training track with online education and live in person education. 

“What is the Passport to Pinnacle?”

600

Located on the front page of the back office, and can be used to market to your clients

"What is hot deal's?"

600

Agent perks, advisor rates, or travel industry benefits should never be mentioned in an online forum in a capacity for

"What is recruiting?"
600

How many preferred vendors are listed in the back office

"What is 91?"

600

This should be offered to protect your client's investment and your business with each travel quote

"What is travel insurance?"

600

Our operations and activities are based on these core values:

"What is Quality, Value, Professionalism, and Customer Service?"

600

Inside InteleTravel’s Departure Lounge, VP of Training Jessica Sitomer interviews Preferred Partners on the latest trends in travel sales

"What is Work It Wednesday's"?

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