Guiding Principles
This consulting firm developed competencies that we use to measure performance.
What is Korn Ferry?
Assumes responsibility for the outcomes of others.
What is Ensures Accountability?
The One Medical Performance System is also known as this.
What is TOPS?
The persistent inability to believe that one's success is deserved or has been legitimately achieved as a result of one's own efforts or skills.
What is imposter syndrome?
List two keys to a successful field partnership.
What are alignment, accountability, shared vision, communication, and/or trust?
Makes people feel their contributions are visible and valued.
What is Drives Engagement?
C-I-CARE stands for these words.
Communicate, Introduce, Connect, Ask, Respond with Anticipation, and Exit.
This part of your brain is triggered when you feel intense emotions.
What is the amygdala?
These are the 4 pillars of the quadruple aim.
What are patient satisfaction, employee engagement, quality improvement, and financial sustainability?
Actively listens and checks for understanding.
What is Communicates Effectively?
Coaching is one facet of this managerial practice.
What is Active Daily Management?
7% of this type of communication is factored into our overall message.
What is verbal communication?
Intellectually curious and unbounded thinking make up two fifths of this huge component of how we bring the One Medical mission to life.
What is the One Medical DNA?
Volunteers to tackle and lead tough assignments.
What is Courage?
Seek to understand, Build relationships, Coach to Gold Standards, Capture best practices, and Find waste are all reasons we do this.
What is go to GEMBA?
These four quadrants make up emotional intelligence.
What are Self Awareness, Social Awareness, Self Management, Relationship Management?
The One Medical mission statement.
What is To transform healthcare for all through a human-centered technology-powered model, delighting millions of members with better health and care while reducing total costs.
Willingly admits and takes responsibility for mistakes and shortcomings.
What is Self Awareness?
The four pillars of TOPS.
What are Strategic Alignment and Deployment, Active Daily Management, Continuous Improvement and Innovation, and CICARE?
The Johari window method quadrant that contains information that you AND others are unaware of.
What is the Unknown Self?