Cable Dahmer Facts
Early Management Introduction
What is EMI
Engines available in the 2027 Yukon
The 5.3L V8 is standard, with an available 6.2L V8 and an available
Duramax 3.0L Turbo-Diesel
This category of people account for 40-50% of new vehicle registrations, with some brands above 50%
Women
If you have a challenged credit customer, this is required for finance to get the best approval
Bonus Points- What are the documents needed from the customer with this?
620 Packet
Bonus-POR, POI , Bank Statements , References , Utility Bill , Phone Bill and packet completely filled out
a close, harmonious relationship between people where they understand each other's feelings or ideas, trust one another, and communicate smoothly
What is Rapport
Cable Dahmer Core Values
1.Coaching
2. Process Loyal
3. Integrity
4. Growth Mindset
5. Attitude
Which Four engines are available in the 2027 Sierra 1500
The TurboMax, the 5.7L V8, the 6.6L V8, and the Duramax 3.0L
Turbo-Diesel
NPS
What is Net Promoter Score
2 things you need from client if they have a trade in
What is trade title & Registration
A sales technique used to test a prospect's readiness to buy or gauge their interest before asking for the final commitment
What is a Trial Close
The 4 places you plant seeds for the Addendum
1. Upfront Appraisal
2. Selection/Demonstration
3. Cable Dahmer QR Video
4. Pencil
Amount of horsepower/torque in the new 2027 Sierra 1500 with a 6.6L V8
481 horsepower and 501 lb-ft of torque
ASC
What is: Answer, switch, control
What are at least 3 Coverages finance can offer to a client ?
1. Extended service contract
2. Maintenance
3. Bundle
4. Gap
5. Upgraded Ikon & Shield
The #1 Rule in Selling
to understand your customer—specifically, how and why they buy rather than how you want to sell .
Bonus: What tool do we use to help with this?
The 5 Enemies of Culture
Poor communication, Gossip, Unresolved issues, Lack of shared purpose & Tolerated Incompetence
The max available tow ratings on the 2027 Sierra 2500 HD and 3500 HD?
23,100 lbs on the 2500 HD and 38,000 lbs on the 3500 HD
Used Gold Certification
5yrs from date of purchase, up to 100k on the odometer.
When there are 2 people on a trade title and one of them is not going on their new Loan , what do you need from the other person on that title? There are 3 things needed here
1. Copy of license
2. SPOA
3. Error Affidavit
The 3 Components of FAB
Features (What it is / The Specs)
Advantages (How it works / Why it matters)
Benefits (What the customer gains / The Outcome)
5 Legs of the Chair
1. Spiritual
2. Family
3. Business
4. Financial
5. Health
Number of trims available on the 2027 Enclave , and what are they
Three trims: Preferred, Sport Touring and Avenir
3 seconds is how long this takes
To make a first Impression
a false or surface-level excuse a potential customer gives in sales to hide their real reason for hesitating or to politely end a conversation
What is a Smokescreen Objection
S.P.A.C.E.D