GTM
Enable/Disable
Technical
Usability
Billing
100
Impact code number for Accurint for PI Enhancement Release on 11/30
What is 315
100
MBS flag that controls whether a customer will see pricing within Accurint
What is Hide Prices
100
Accurint.com will time-out if there is no activity from the user within this timeframe?
What is 20 Minutes
100
How long can a customer access reports in Anti-Money Laundering / Collection / Investigative Portal / Risk Management ?
What is A previously accessed report is only available on the Today's Results tab. After Midnight (12 AM EST) the report is gone and only the search criteria is saved under the Previous Results tab.
100
True or False? You would take a payment for account number 1399275
What is False. The account is IRB
200
BUG number that removed the extra space in front of the temp PSW that is sent from the Forgot Password Feature
What is 114716
200
MBS flag which enables skip wizard
What is Allow Skip Trace
200
Customer is using Accurint for Law Enforcement and states that he is not able to log into LE Plus. Which flag under Security 2 in MBS needs to be checked?
What is AES
200
What is the abbreviation you will see under Company Tags to signify customer is using Private Investigations
What is XBPS
200
Activity detail reports contain masked data. If the customer needs an unmasked report, how can they get this?
What is Report Request in MBS with a note specifying this request
300
This project is intended to utilize the new Alloy Student Data as well as the existing ASL information to create a new section for the Comprehensive Reports
What is -Possible Education Section
300
Search restriction and flag that is required to enable Bankruptcies, Judgments, and Liens on Credit Portal
What is Combined BLJ Search and Requires Bankruptcy Checkbox On in Security 1 to be enabled
300
Customer states they’re receiving masked SSN’s. The account is 5A and they are coming from a valid IP address. No lock icon and not due to IDVS. What is the most likely cause of this in their search results?
What is No permissible use was selected for GLBA
300
Walk us through the process of Enabling Auto Clear Reference Field as a customer would see it
1.Go to My Account and choose Preferences 2.on the Preferences tab page you will see the Other User Settings box below. Check the box in the numbered 4 item from the list where it reads, “Clear Reference Code with search form”. Then Click the Save Preferences button below.
300
When taking a payment for a Clickdata account, what do you need to do before searching for billgroup 115241 in MBS to take a credit card payment?
What is Change the product to Banko
400
Number of verticals that have the SSN Lock feature
What is 9
400
Sys Admins need to enable this option, under My Account, before Users can access Accurint online batch
What is Enable Batch Uploads
400
What does RN mean when looking at a SSN
What is Asian Refugee
400
Internal ID is listed on the Main Company information Notes or User Information Notes in Prodmon as “Suspended after user access review”. Who should they have their manager contact?
Adrian Morgan
400
A caller not listed on an account needs to get a copy of a previous invoice. Their email address is a personal email not affiliated with the company domain, and the other users have a company domain email. Who do you send this to?
What is Main or Billing Contact
500
Account number for our internal Real Estate Solutions house account
What is 1536030
500
Search Restriction column, in MBS, which controls parent level search settings
What is EV – Effective Value
500
A user on account number 1316831 downloaded the Iphone app and calls because he is not able to sign in with his login credentials. Why is this not working?
What is Accurint vanilla does not have access to the Iphone app
500
Explain the 3 degrees of seperation you would see in an Accurint Comp report. Describe each degree
1st degree relatives: These are directly related to the search subject in some way. 2nd degree relatives: These are related to one or more of the search subject's first degree relatives. 3rd degree relatives: These are related to one or more of the 2nd degree folks.
500
Customer receives a notice from Telecheck thanking them for their payment and state they don’t know who Telecheck is. What would you tell them?
What is Telecheck is the payment processing company used by LexisNexis for processing electronic payments
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