Motivational Interviewing
This type of questions encourages conversation instead of a yes/no question
What is an open-ended question?
Finish this sentence:
Active listening means listening to ______ not just words.
Feelings, meaning, or emotions
True or False
It is okay to become friends with clients after coaching ends.
False
"I don't know."
What's your next move?
Answer appropriately
What does SMART stand for?
Specific, Measurable, Achievable, Relevant, Time-Based
A client says, "I've tried everything." Give one reflective response.
"You're feeling discouraged."
"It sounds like you're exhausted from trying."
Etc.
Which is reflective?
A. "So you're frustrated."
B. "Why are you frustrated."
A. "So you're frustrated."
A client asks to add you on social media. What is your response?
Discuss appropriate boundaries.
A client becomes angry. What coaching skill(s) do you use?
Stay calm, validate feelings, and seek to understanding
Which goal is SMART?
A. "Be healthier."
B. "Walk 20 minutes three times this week."
B. "Walk 20 minutes three times this week."
Name the four core MI skills.
Open Questions, Affirmations, Reflections, Summaries (OARS)
What percentage of the conversation should the coach ideally spend listening?
Around 70-80%
A client gives you a $100 dollar gift. What should you do?
Follow agency policy and discuss professional boundaries.
The client talks for 15 minutes off topic without stopping. How can you respectfully redirect?
Answer appropriately.
The client rates confidence as a 3 out of 10. What question would you ask next?
"What makes it a 3 and not a 1?" or "What would help move it to a 4?" (Other appropriate answers).
Which creates more change talk?
A. "You should exercise."
B. "What would be different if you exercised regularly?"
B. "What would be different if you exercised regularly?"
Which response demonstrates empathy?
A. "You'll be okay."
B. "That sounds really difficult."
B. "That sounds really difficult.
DAILY DOUBLE
A client says:
"Don't tell anyone... but..."
When must confidentiality be broken?
Imminent risk of self-harm, abuse reporting requirements, other legal/organizational obligations.
A child is not making improvements to reaching their treatment goals after several sessions and their behaviors are increasing in severity and occurrence. How do you respond?
Answer appropriately.
Turn this goal into a SMART Goal.
"I want less stress."
Answer appropriately.
Scenario:
A client says:
"Part of me wants to change... but I'm scared."
How would you respond?
(Earn points for thoughtful MI-consistent responses.)
Rewrite this question into something less judgemental.
"Why didn't you follow through?"
"What got in the way?"
"What challenges came up?"
Scenario:
Your client texts you at 11:30pm saying they're overwhelmed. What do you do?Crisis procedure, discuss boundaries, agency policy.
Scenario:
The client says,
"Nothing works. I'm done trying."
Demonstrate your first response.Create one SMART Goal for this client.
Works full time, has anxiety, wants better sleep.Respond appropriately.