College Placement
True or False: Students are not allowed to take the Accuplacer test with no ID.
True
Do students need a valid ID to take the CLEP exam?
Yes.
True or False: you only need one ID to take any exam with Pearson.
False. Some exams required two IDs.
What would you say if a student asks you if they pass their test or what is the passing score?
Tell them to speak to the Admissions Office.
What would you do if a student cannot login to their self-service?
Give them the HelpDesk Information.
True or False: Students must show their high school diploma or its equivalency to the Admissions Office.
True
Which exam are you not able to print out their test score and why?
It is College Composition. Their exam is scored by trained college faculty.
Can students register to take the GED exam through us?
No. They will need to register for a GED exam through PearsonVue.
What would you do if you cannot print out a student test score report on your end due to technical issue?
You can let the student know they can view or print out their test score report from their ATI Account.
If a student is taking the Accuplacer Bell exam and their computer shutdown at the same time, what would you do?
Restart the computer and resume their Accuplacer Bell exam.
What would you do or say if a student is currently enrolled in a math course but they want to take the college math placement test?
After add-drop has ended students enrolled in a math course may not retest until the end of the semester, after grades have posted.
What does CLEP stand for?
It is College Level Examination Program.
Can students register for a HiSET exam through Pearsonvue?
No. HiSET is not part of PearsonVue but PSI.
How many times non-BHCC Students can retake the TEAS exam with us?
There is no limit.
What is the name of the camera system we use?
IndigoVision
How would you advise returning college students who took the placement test within the past two years but never took a class?
If students took the placement test within the past two years, but never took a class, they can still use the test result.
How do you set up the CLEP exam for students with accommodation?
Select the accommodation feature on the student work station.
Name 3 things Delivery Manager allow you to do.
Delivery Manager allows you to select exams for delivery, deliver candidates' exams & manage exam breaks and testing time.
How much is the TEAS exam for BHCC and non-BHCC students?
$107
What is Respondus?
Respondus Lockdown Browser is a proprietary web browser designed to ensure that online or remote exams are free from cheating.
Name 4 certificate programs applicants may be required to take the English Accuplacer test.
Central Processing, Medical Assistant, Pharmacy Technician, and Patient Care Technician programs.
What do you tell students if they ask you if you receive their CLEP transcript?
To contact Meir Perry from the Prior Learning Office.
What is the name of the system you use when you report problems about a student?
ServiceDirect is the system that test administrators use to report problems and communicate other information to Pearson VUE
How long is the exact time for the TEAS exam?
The test is limited to 209 minutes (3 hours and 39 minutes).
What would you do with the computers if students are on them and we need to evacuate the building?
The most critical is that tests are secure. If possible have examinees log out of the test and/or log off the computer. If examinees cannot log off, instruct them to power the computer down.