Tech Fundamentals
Take personal responsibility for making things happen - somehow, someway. Respond to every situation by determining how we can do it, rather than explaining why it can't be done. Be resourceful and show initiative.
What is #13 Find a way?
Our online fax system
What is Updox?
A task performed to see if your solution works and/or needs improvement
What is testing?
The most effective way to reduce the spread of germs
What is good hand hygiene?
Metric that creates a score based on customer survey question asking them to rate the likelihood that they would recommend a company, product, or a service to a friend or colleague.
What is Net Promoter Score?
Remember the world has bigger problems than the daily challenges that make up our work. Keep perspective. Don't take yourself too seriously. Laugh every day!
What is # 33 Keep Things Fun?
A way to get help for technology based issues
What is helpdesk@barneshc.com?
Altering and existing product or service to improve it
What is innovation?
Facemasks, face shields, gloves, goggles, gowns, jumpsuits.
What is Personal Protective Equipment (PPE)?
% of patients referred to Barnes Healthcare Services that are converted to patients on service.
What is conversion rate?
With appropriate respect for confidentiality, share information freely. Learn to ask yourself, "Who else needs to know this?" Information is one of our greatest assets. Find it, share it, and use it.
What is #19 Share Information?
Hub for team collaboration, messaging, Office 365 applications and groups
What is Teams?
Actual actions taken to create products, services or value
What are Processes?
Pure Immuno-Support Supplement Packs
What are vitamins (multivitamin, vitamin C, vitamin D3) available to Barnes team members at a nominal cost ($5/60 day supply)?
Time in days necessary to hire a new employee.
What is time to fill?
Solve problems before they happen by anticipating future needs and addressing them in advance. Preventing issues is always more effective than fixing them.
What is # 15 Look ahead and anticipate?
Warehouse of reports available to all end users at Barnes Healthcare Services
What is the Power BI AppSpace (App)?
Throughout process improvement, during every step, you collect this.
What is feedback?
Not required but should be encouraged
4%
What is the Margin of Freedom goal?
Regularly reevaluate every aspect of your job to find ways to improve. Don't be satisfied with the status quo. "Because we've always done it that way" is not a reason. Keep getting better.
What is #5 Be relentless about improvement?
Where you will find information about the company, company goals, Process Improvements, Policy and Procedure, Company Videos, EMP and can purchase some really cool BHCS Swag!
What is Sharepoint?
Process Improvement Opportunities Dashboard
What is a way to see what process improvements are being worked on within the company, who the champions are for these improvements and teams working on them?
The Combination to Combat COVID-19
Submitting process improvement opportunities through the Process Improvement Opportunities portal on Sharepoint
What is a way that I can directly impact the organizational goals?