The targeted average time to accept (TTA) for overall hiring
What is ≤ 45 days
The percentage of leaders that should have Individual Development Plans (IDPs)
What is 100%
The target voluntary turnover rate
What is ≤ 20%
When compliance training must be completed by annually
What is by the end of July (Compliance & Cyber Security Month)
The percentage of leaders required to complete leadership development programs
What is 100%
The percentage of Team Members that should have recurring one-on-one’s
What is 100%
Tthe target percentage for material issues/outages
What is less than 2%
Hours an incident report must be submitted within
What is within 24 hours
The percentage of external hires targeted to enhance leadership capability
What is ≥ 65%
This program will be rolled out to senior, manager, and regional leaders
What is Situational Leadership
The new training that was introduced to the business in January for all People Leaders
What is Intro to Team Resources for People Leaders
Where compliance concerns should be reported
What is Compliance@betterhealthgroup.com, Zendesk, All Voices, or mail to 601 S. Harbour Island Blvd, Suite 200, Tampa, FL
The metric tracked for provider turnover
What is 6-month turnover rate
The goal for leadership succession planning
What is 100% of key roles with succession plans
The major change planned for the company’s retirement plan administration
What is Implementation of a new 401(k) Administrator
The core compliance principle for all team members
What is to promote personal accountability and adhere to regulatory obligations