To prevent hospital acquired infection, this should be used with every patient every time….
What is Standard Precautions? or What is hand hygiene?
100
This is the on-line system at BHMH used to report patient and facility incidents, including near-miss events.
What is RL Solutions, or RL?
100
This could be a drug or medication when its intentions are to use it as a restriction to manage a patient’s behavior or restrict the freedom of movement. When using this, you will need a new order each time you need it. You would perform an assessment every 30 minutes for the duration.
What is a chemical restraint?
100
Everyone
Who is responsible for Service Recovery?
100
You would use this acronym during a fire to help respond safely and correctly to the event.
What is RACE?
200
70% Alcohol, iodophors and 0.5% chlorhexidine are all acceptable disinfecting agents (when cleaning this device)…
What can be used for scrubbing the hub?
200
2 types of mandated reporters for suspected abuse or neglect of an adult who is considered either incapacitated or dependent.
Who is _____ and _______?
(any two of the following):
Nurse
CNA
Physician or Physician Assistant
Pharmacist
Social Worker
Case Manager
PT/OT/ST
Unlicensed assistive personnel
Note: Any health care provider acting in a professional capacity, who knows or has reasonable cause to suspect abuse/neglect or exploitation in an adult who is incapacitated or dependent is required to report immediately!
200
This is required for every time we need to use one, runs out every 24 hours, and can never be “as needed”.
What is a Medical Surgical restraint order?
200
Responding by saying “It’s not my job”.
What is how not to respond to an unhappy customer?
200
This new code is used during a possible confrontation by an individual brandishing a weapon or one who has taken hostages within BHMH or its properties.
What is Code Silver?
300
Be prepared – Anticipate injury risks. Prepare the patient and organize the work area with prevention in mind.
Be aware – Keep exposed sharps in view and under your control. Visually inspect for unprotected sharps in trays, beds and waste receptacles.
Dispose with care – Be responsible for the sharps you use. Activate safety features. Dispose in sharps containers.
What is "Sharps Safety"?
300
An unexpected occurrence involving death, serious physical or psychological injury or risk thereof.
What is a Sentinel Event?
Note: development of a stage 3 or 4 pressure ulcer while hospitalized is an automatic sentinel event.
300
Examples of this might be room selection, bringing the patient to the nurse’s station, a sitter, a contract or re-orientation.
What is an alternative to a restraint?
300
Addressing and resolving the customer’s issue at the time it is first occurring
What is the best time/way for service recovery to occur?
300
This report shall be filled out after any occurrence which results in or could have resulted in injury to an employee.
What is an Employee Accident/incident report?
400
15 seconds
What is the minimum time needed to wash or gel your hands? or How long do you need to disinfect a hub?
400
If child abuse is suspected even if there is no actual proof that is occurring.
When is child abuse reporting manadatory?
400
Whenever a restraint is applied, this on line reporting tool should also be completed (not part of the patient record).
What is a RL Solutions Report?
400
Poor service recovery even more than poor service itself
What do customers have less tolerance for than the poor service itself?
400
You would use this program to log a medical device malfunction, medical supplies issue or a patient accident/incident.
What is RL Solutions?
500
At least 60 seconds is needed …….
What is the wet time for either the Hydrogen Peroxide or Bleach Wipes?
500
Gunshot wounds, all animal bites, child abuse and elder abuse.
What are types of cases that mandate notification?
500
This type of restraint requires we provide continuous face to face monitoring, re-evaluate the continued need every 2 hours, and release the restraint, one limb at a time.
What is a Restraint for violent or self-destructive behavior?
500
70 messages to others (verbal, written, etc)
What is the average number of times one very dissatisfied customer will communicate to others about their negative experience?
500
This is Blue Hill Memorial Hospital’s safety officer.