Conversion
The target percentage for Postpaid Conversion
What is 7.5%
The number of accessories that must be sold for PWA success rate?
What is one?
The feature that should be attached to 50% of phone sales.
What is P360?
Sprint Customer Promise, Sprint Select, and Sprint TechUp.
What is The Sprint Forward Initiative?
Home Internet affects compensation in what three ways?
What are conversion, BTS, and a $10.00 Spiff?
The three categories that make up conversion.
What are Consumer Voice, BTS, and TFB?
The percentage of phones that must have accessories.
What is 60%?
The percentage of new BANs that should get the MAX feature.
What is 60%?
An invitation-only program for Sprint customers ready to migrate to T-Mobile.
What is Sprint Select?
A program where T-Mobile thanks every customer, every week.
What is T-Mobile Tuesdays?
The number of activations versus the number of customers through the door.
What is conversion?
A case, screen prtector, and charging accessory.
What is an essential bundle?
The section of Tapestry where you change and/or add features.
What is "Services"?
This should be done before completing any Sprint Select or TechUp offer
What is TNX?
A set of programs designed by T-Mobile to fix the broken wireless industry.
What are "Un-Carrier Moves"?
The guide to pitching a customer and selling the right way.
What is the retail interaction model?
iPhones, Samsung flagships, and Google Pixels do not have this in the packaging.
What is a charging block (brick)?
A feature offered as an alternative to P360 at a lower price.
What is Standard Device Protection?
30%, 40%, and 50%, in order.
What are the TechUp, TNX, and Select success targets?
Money that is paid in addition to naked commission on certain sales.
What is a Spiff?
The target number for BTS Conversion.
What is 1.8%?
The percentage of phones that must be sold with a screen protector?
What is 50%?
When changing features, in what category is P360 located?
What is Value Add?
The first step for any Sprint Customer.
What is Customer Welcome?
This popular upgrade program ended on November 1, 2021.
What is the iPhone Forever Upgrade Program?