Who is the responsible person?
Who can get information about this account?
Arwa Assadi
IF NOT RESONSIBLE PERSON.. THEY HAVE TO VERBALLY SAY ON THE PHONE "I AM MOM OR DAD"
What is the monthly premium?
$44.70 a month
What is the balance?
$20.00
How old is this member? Who is the responsible person?
What age will this member get out od NYCHP and enrolled in NYEPP
Member is 15 years old and Chail Daskal is the responsible person.
18 years old
How many kids are on this account?q
2 children
What is the balance? What was the last month that was paid in full?
Balance = $90.00
Last month paid in full:February
Who is the responsible Person?
Mennashe Lowin (Adult so no one can get information about account unless you get consent from Mr .Lowin first)
What was the last month paid in full? What month are we waiting for?
Last month paid in full 2/1/2019 (Feb.) and the month we are waiting for 3/1/2019 (March)
How many kids are on this account? What is the monthly premium?
7 children for 90.00 a month
What was the last call from this member about?
Is auto-pay set up for this account? If so when did it become effective?
Caller wanted to check in see if auto pay is set-up.
yes, been set up since 11/1/2018
When did we receive the last payment? How much was it? And how was that payment made?
Last payment received was on 1/23/2019 for $18.00 and was made by a Credit Card
When was the last payment received? How much? And how was that payment made?
Last payment was received on 1/31/2019 for $44.70 by an auto bank draft (EFT)
When was the last payment received?
1/24/2019
How much is each child?
Each child is 30.00
what is the monthly premium? How much per child?
$30.00 a month.. $15.00 per child
When did this plan start? What is the current monthly premium?
Plan started on 04/01/2016 and the current monthly premium is $45.00
What kind of plan is this?
NYEPP 1 Plus
What type of plan is this?
NY Essential Plan 1 Standard
When was the last month paid for in full?
March (03/01/2019)
What does "Write- off" mean?
They got terminated due to non-payment and they are writing off the monthly premium, because they didn’t make a payment.
What month(s) are we waiting to receive payment from?
March (03/01/2019)- Unpaid
April (04/01/2019)- Unpaid
What was the last month paid in full?
Last month paid in full is 02/01/2019 (Feb.)
What is the confirmation number for the February payment?
In subscriber/notes the last note the confirmation code is: 033-0107158615
How was the last payment received?
By a check of 90.00
What does "Null-Receipt" mean?
The auto-payment system tried to collect money from the member but there was no money to collect. (Hint: Notice this is always for the amount of $0.00)