Admin/Recon Style!
Misc!
Policy Versioning
Bills Batches
Billing Docs
100

what are the three billing styles?

Self Admin, List Admin - Group Recon, List Admin - Member recon
100

how can users create an additional Billing Group version?

In Billing Group Details>>Gear Icon>>Change

100

how do users create a new policy version?

select 'New Policy Version' from the policy version level gear icon

100

Which batches can terminate a billing group?

Lapse batch, Termination Batch

100

Where can users view generated paper bill docs?

1. Group/Member>>CRM>>Documents

2. Invoice>>View Bill pop


200

what is one functional difference between Self Admin & List Admin?

Self Admin bills by component while List bills by member

Self Admin allows the end user to populate their estimated premiums while List Admin calculates premium due

Self Admin does not use adjustments

200

what billing style do direct billing groups use?

in R3, direct billing groups use Group recon

in R1 & R2, direct billing groups use Member recon

200

what causes the policy version number to change by 1.00 instead of 0.10?

selecting 'add new version' instead of 'updating existing version'

200

what workflow does the Auto Apply Payment batch trigger when unable to apply a payment?

premium-payment workflow

200

Name at least 2 letters generated by the Lapse batch

Cert Holder Policy Term letter

Parent Policy Term Letter

Ported Member Premium Reminder letter

Broker Past Due Letter

Portability Lapse/Term letter

Past Due Premium - Group

Term Due to Non Payment

Policy Term Notice Letter

300

which two products can be billed using any billing style?

CI, Accident

300

what is the purpose of Final Statement functionality?

Final Statement functionality allows users to retroactively bill adjustments effective while Billing Group was still active & continue to bill outstanding balances

300

when is the Enrollment File Import batch needed?

when a parameter that may affect enrollment eligibility is updated (eg class minimum hours)

300

name at least 3 batches included in the Late Billing Jobflow

Bill Adj Batch

Generate Premium Bill Batch

Sweep Process Batch

Schedule Payments Batch

Auto Apply Payment Batch

[Doc] - Generate Bills Batch

Generate Member Rebill

300

How many paper bill doc template styles exist?

bonus 100 points if you can name all of them

six: group/member recon, self admin, direct bill, group recon - no volume, group recon - with volume, group recon - deduction processing

400

what is one functional difference between group recon & member recon?

Member recon uses allocations while Group recon does not

Group recon includes an Adjustments tab while Member recon does not

400

Which values are used in LFG's fee calculation?

Fee Rate &/or interface provided value

400

how is the Enrollment File created in policy versioning scenarios?

if a qualifying parameter is changed in the new policy version, running the Enrollment File Import batch will create a pre populated Enrollment File.

400

what are the four phases of the auto apply payment batch?

phase 1: always alloc to latest invoice

phase 2: pending payments

phase 3: open distributions

phase 4: no distributions

400

how is the Reinstatement letter generated?

the letter is generated by a step in the Reinstatement workflow

500

what is the difference between group recon & member recon adjustments?

Group recon adjustments are always included in next invoice on invoice>>adjustments tab & are created by generating next invoice. 

Member recon adjustments are only generated on clicking 'Bill Adjustment' button & either add new line items to an invoice or update the Revised Billed value.

500

what is the full process for adding net commissions to an invoice?

1. Ensure policy has a TPA in commissions set up

2. On a self admin bg, set Links To=TPA & select TPA

3. Set Net commissions=TRUE

4. On resulting invoice, populate Net Commissions and save.

5. Allocate newly added combined credit

500

what information is included in the Policy Version Details pop & what populates the pop?

Policy Amend Coverage Update batch populates pop

Pop includes status of all coverages, claims & continuations under updated policy as well as a summary of completed processes.

500

how does the reinstatement batch know the difference between coverages terminated by a user and coverages terminated by the termination batch?

process_id field in the db

500

how are credit adjustments & associated credits displayed in the List - Member paper bill?

credit adjustments are excluded from paper bill doc entirely. suspense credits are displayed in prior period balance & term credits are displayed as invoice credits

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