Terms
The amount a member pays before their insurance will cover any costs.
What is a deductible?
$150
What is the low end of our sliding scale OR a missed session fee?
Easiest done by clicking on the session in your calendar and charging via the billing tab within the session pop-up.
What is charging a missed session fee OR charging the copay/coinsurance?
The email to contact for any billing related queries.
What is billing@greenpointpsychotherapy.com?
A fixed amount that a client pays per covered visit after meeting their deductible.
What is a copay?
$150-$300
The itemized report that tells you which clients owe what amounts that have not yet been charged.
What is Patient Aging and Batch Statement?
The person you should CC whenever emailing about a billing issue.
Who is Jamie, our practice manager?
Any amount on our sliding scale would be an example of this type of payment.
What is out of pocket costs?
$175-$350
What is our sliding scale for intakes?
The tab in Therapy Notes that contains information regarding client's copays/coinsurance amounts, insurance payments, and claims submitted or future claims?
What is the billing tab?
The first point of contact for clients, as well as the people who enter projected benefits info into the billing settings tab?
Who is Admin?
A percentage of total costs that a client pays for covered services.
What is coinsurance?
53-55
What is the minimum amount of time a session for a charted session to be billable?
The tab that contains information on client's projected and updated deductible from Admin, as well as insurance policy, credit card on file, and out of pocket session rates (if applicable).
What is Billing Settings Tab?
The client document that you have recently been asked to process, with a video featuring Matt to assist you with the "hack" to prevent duplicates?
What is Client Insurance Form?
A separate set of benefits that apply to services rendered by a provider who does not have a contract with their insurance.
What is Out of Network Benefits?
90837
What is the code for a 60 minute psychotherapy session?
A bill that contains information for a client to submit out of network claims for reimbursement to their insurance company.
What is a superbill?
The party responsible for negotiating an out of pocket sliding scale rate if an established client is transitioning from paying through insurance.
Who is the therapist?