Billing Basics
Insurance Essentials
Compliance & Legalities
Coding Knowledge
Financial Terms
100

What does “EOB” stand for in medical billing?

Explanation of Benefits

100

What is a “deductible”?

The amount a patient pays before insurance starts covering costs

100

What does “HIPAA” stand for?

Health Insurance Portability and Accountability Act.

100

What does “ICD” stand for?


International Classification of Diseases.

100

What is a “co-pay”?

A fixed amount a patient pays for a service.

200

In billing, what does “POS” mean?

Place of Service.

200

What does “pre-authorization” mean?

 Approval from the insurer before certain services are provided.

200

Why is it important to follow HIPAA?

To protect patient privacy and avoid penalties.

200

What is a CPT code used for?


To identify medical procedures for billing.

200

Define “reimbursement” in billing.

Payment from insurance for services provided.

300

Who is responsible for billing patient co-pays?

The provider’s billing office.

300

What is a “network” in health insurance?

A group of providers contracted with an insurance plan

300

Define “fraud” in billing.

Intentionally submitting incorrect claims to receive payment.

300

Define “modifier” in coding.


Additional information about a service provided.

300

What is an “adjustment” on a bill?


A reduction in the billed amount based on insurance agreements.

400

What is the purpose of a claim form?

To submit details of services provided for reimbursement.

400

Define “out-of-pocket maximum.


The most a patient pays in a year before insurance covers 100%.

400

What is “upcoding”?


Billing for a higher-cost service than was provided.

400

What’s the purpose of an “HCPCS” code?


To identify non-physician services like equipment.

400

What’s an “allowed amount”?


 The maximum an insurance plan will pay for a service.

500

Define "Superbill

A document listing rendered services and codes for insurance submission.

500

What is “coordination of benefits”?

Determining primary and secondary insurance coverage.

500

What organization investigates Medicare fraud?


Office of Inspector General (OIG).

500

How often are ICD codes updated?


 Annually

500

What is a “write-off”?


The portion of a bill a provider agrees not to charge.

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