Payments/Refunds
Claims/Batches
Collections/Statements
Misc. Billing
Settings
100
I'm a lightening fast biller, I want to add payments using shortcuts by using _______
What is fast patient payment?
100
eCW performs this number of scrubs when doing the IPE process.
What is 2.
100
Where can I view a log of ALL the patient statements that have been generated within a date range?
What is billing>patient statements>set date range.
100
Where can you enable a hard close?
What is billing>lock/hard close> lock/hard close options> enable hard close
100
The path you take to create/configure a superbill.
What is billing>organize>organize superbill categories
200
The path you take to add gift cards as a payment method.
What is billing>setup payment type.
200
Primary and Secondary Batches should be submitted in the same batch. T/F
What is false?
200
A practice can indicate their collection cycles where?
What is billing>setup collection.
200
Where can we set or update the TOS codes so that we do not get claim errors?
What is billing>CPT>CPT/HCPCS codes>update CPT> TOS dropdown
200
A practice is concerned about the front desk pocketing copays or forgetting to lock their payments, what setting might you recommend they turn on and where is it found?
What is practice defaults>options>lock patient payment after printing the reciept.
300
You can set the payment default date to either today's date or _________.
What is date on the payment screen.
300
What does IPE stand for?
Integrated Processing Environment
300
Where can we set the logic for which address will populate on statements as the "Billing Address/make check payable to" address.
Billing>setup patient statement>billing address tab.
300
Where do you go to enable multiple copay for your practice?
What is billing>misc. configuration options>misc. options>optional feature>enable multiple copay.
300
The path you take to lock down certain dates within a claim
What is billing>lock/hard close>lock/hard close options
400
This where I go to create multiple refunds at once.
What is accounts lookup>options dropdown>create patient refunds.
400
On the claim level, you can add the accident/symptom date by clicking on this button.
What is claim data
400
If a patient has been moved into collection management, what are two ways to remove them from collections?
What is accounts lookup>collections>remove account from collections and collection management>patient details dropdown>remove account from collections.
400
Where can superbills be accessed?
What is progress notes>details drop-down>view superbill.
400
The path you take to print a report that can be provided to patients who have supplementary insurances (i.e. Afflack) that may require a list of charges in order to cover that particular visit.
What is rt click appointment, print billing summary.. can also be done from pt payment>print receipt and billing summary..
500
If you are going to be submitting claims to a secondary insurance, it is important to record the check date and the ____ date when adding an insurance payment.
What is EOB.
500
If a biller is using claims IPE process and is interrupted (how rude!), the claims in the Claims Ready for Electronic Submission will stay in that part of the IPE screen if she does this...
What is setting the electronic status.
500
These notes can be included on patient statements based on the aging of the patient's account balance and can also be customized by the practice.
What are dunning messages?
500
The claim fee schedule can be defaulted to pull based on one of three criteria? What are they?
What is facility, primary insurance, or patient demographics.
500
Functions similarly to CPT explosion codes, but for ICD codes. If I add a particular ICD code, I can set it so that other ICD codes get added with it automatically. Where can this feature be enabled?
What is manifestation codes. Enabled under billing>misc. configuration options>misc. options> enable ICD manifestation codes.
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