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This system can be utilized, outside of CCB, to verify readings
What is Obiee
This is the status a bill stays in when one of its segments shows an Error, preventing it from moving to completion.
What is Pending
or
Pending Bill Exists
These records of consumption serve as the basis for calculating charges in CCB.
What is Meter Reads
When generating a Bill, what do you click twice at the end.
What is Complete, Complete
A portion of a bill
What is a Bill Segment
Flagged meter readings that are evaluated against predefined system criteria, such as seasonal thresholds, estimation frequency, and unusually high values.
What is Hilo
or
What is Meter Read High Low Error
The error message for a Bill Segment is located in this field.
What is Message Details
A manually created estimate of usage entered by a representative
What is an Office Estimate.
This option locks the bill in letting the system know that no further actions are needed
What is "Freeze"
This action occurs in the field when a meter is no longer functioning properly.
What is Meter Exchange
A read that is often times more trustworthy than a manual read
What is an Itron read
This button on the Bill shows an online image of the bill if the system is configured for bill visualization.
What is Display Bill
This CCB page displays all historical meter register reads for a device
What is Read History
You go here to add multiple bill segments to a single bill.
What is Bill Segment -Add
A number assigned to a meter for tracking and reference purposes within the billing and service systems.
What is Badge number
When you have verified that a read is accurate, this box must be checked to proceed with billing
What is "Use on Bill"
If errors occur while a bill attempts to generate, the system still saves them so the billing department can correct them. These saved items appear in this form.
What is Bill Segments in Error.
The Message column turns this color when a read fails high/low validation.
What is RED
First option in the Bill notebook to initiate the creation of a bill.
What is Generate
A device that measures natural gas usage for billing and service tracking.
What is a Meter
A contract between the customer and the utility that defines the service, rates, billing rules, and how charges are calculated.
What is a Service Agreement (SA)
Bill prompts such as Generate, Delete, Freeze, Rebill, and Undo is found in this section.
Bill Segment Actions
This default filter option shows only reads that can appear on a bill.
What is "Billable Reads Only"
You enter the approximate bill date in this field of the pop-up window while generating a bill.
What is Cuttoff Date
A record of consumption data collected from a meter installed at a service point. This data is essential for calculating customer usage and generating accurate bills
What is a Meter Read