Bingo
what is the chain of command?
Dana, Leticia & Lea
Bingo Points?
every $5 spent you earn 1 point.
What has to sign the bingo winner receipt?
Paymaster, Bingo Host, guest.
How do you get a love note?
Anything you said is correct!
How many add-ons can you add on the machine?
4
when is a jackpot taxable?
over 1199
How many guest do we need to have a session?
45
Where do you put your event games in OMI?
Playbacks
What are the three Progressive games?
Bonanza, Upik and Blackout.
What are some of the rules the caller announce?
anything you said is correct
What information you need from guest?
ID, SSN And Receipt.
Players' Card
When you have a guest issue, who do you go to first?
1 Lead-Dana
2 Supervisor- Leticia
3 Manager- Lea
What do Tribal Members have to show to get a tribal pack?
Their Tribal ID
what CAN'T you have on you while working?
Tablet or phone
What are the special games?
Crazy 7, Block of Nine, Letter L, Letter T & Double Dab.
Having 8 points, you can't do what?
Transfer to different department, bonus, employee of the month and promotion.
If a guest wants to add to their machine, What do you do first?
Hit updsale.
Can you buy a lower level Buy-in and higher level add-on?
NO
What is the login for the letter X?
username: 2
password: 22222
What copy information do you for the Letter x?
Receipt Bingo buy-in, Ball Call, Card Face & winner signature receipt.
How do you Verify a Bingo?
Echo Bingo, Verify numbers with a secondary guest & make sure they have a signed receipt.
When cashing out credit, what do you do?
Ask guest if they logged off their machine, hit More on POS, Account settings, Hit REFUND, then cash out money.
Can a guest buy-in for another guest?
Yes
What is the banks?
Paymaster- $18,568
Cashier- $550
Floor- $100
Events- $1100
Events Floor- $50