Biotemethod
Magento
Biotracker
Dynamics Activities
Dynamics Credentialing
100

What is the Clinical DS tab used for? 

The dosing of patients 

100

How do you access Magento? 

Via the "Order" tab in Biotemethod. 

100

What type of compliance does Biotracker help practices with? 

DEA compliance? 

100

What are the primary activities used in Dynamics? 

Tasks, Calls and Appointments 
100

What is the first phase in the credentialing process of a new prospecting clinic? 

A Lead. 

200

What tab can be used to find pharmacy contact info? 

The "Complications" tab. 

200

Disposable trocar kits are sold in kits of? 

4 and 20. 

200

When does a procedure move over to their cart in Biotemthod? 

After a practice has finished dispensing a patient. 

200

Which records can you record an activity on? 

Accounts, Contacts, Leads and Opportunities.

200

What button is pushed to progress a Lead into an Opportunity? 

Qualify. 

300

Can clinics add users to their Biotemethod? If so, who is able to? 

Yes. Users with the "Clinic System Admin" role. 

300

Can you purchase pellets from Magento? 

No. 

300
Under what circumstances can a rep navigate a clinics Biotracker account? 

UNDER NO CIRCUMSTANCES!!!

300

Which activity is primary tracked? 

Appointments. 

300

What button is pushed to send off the CA and TFP? 

Send CA Email. 

400

When do clinics need to check out their carts? 

The 1st and the 15th of each month. 

400

What is the URL for Magento? 

400

What report needs to be filled out every 2 years? 

The Biennial Sign Off Sheet. 

400

Which Activity will transfer over to Outlook? 

Appointments. 

400
What criteria need to be met to add an Opportunity to a training? 

TFP paid and CA signed. 

500

Where can studies be found in Biotemethod? 

In the "Support" tab. 

500

What can you purchase on Magento? 

Nutra's, Trocars, Marketing items, Prolon. 

500

How do you get a biotracker account set up for a new practice?

Send in a support ticket with details on the new practice along with an attached V2 form that includes License information and users allowed to access the site. 

500

How many appointments are you supposed to complete each week/month? 

This number will vary based on position, location and book of business. The best course of action is to discuss this expectation with your RM. 

500

What are the criteria need to advance to the Agreements stage? There are 5. 

CA Signed, Opportunity Type chosen, RM Approved and Payment Received. 

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