Conscious Selling
Cold Call Stage the contains 3 things.
What is the Pitch.
Be Found, Be Chosen, Be the Best
What is the BirdEye Flywheel, How we help businesses.
Listings. Reviews and Google Seller Ratings within the Customer Journey
What is Be Found?
A single messaging platform for your team to connect with leads and customers through text, live chat and mass messaging.
What is BirdEye Interactions?
Sales tool that contains Inbox AI, org charts, scoops and research.
What is ZoomInfo Reachout?
Taking a few moments to stop and let your prospect's words sink in.
What is a pause.
ORM, CM and CXM
What are the BirdEye Customer Experience Tools?
Free tool that gives you an ongoing overview report of your online performance.
What is the Business Scan?
View and respond to messages from
customers through Webchat, text messages
and Facebook Messenger – from a single place.
What is Inbox?
Moving from typing into a search bar to asking an AI device a question.
What is the "Evolution of Search."
"Seems like" or "Sounds like" phrases.
What is a label?
Internet marketing that involves the promotion of websites by increasing their visibility in search engine results pages primarily through paid advertising.
What is SEM?
Shows name, address, phone numbers and reviews for a business from many review sites across the internet and helps increase SEO.
What is the BirdEye Profile or Microsite.
A chat widget for your website that converts website visitors into leads, and chatbot and live chat live here.
What is Webchat
Product feature listed as an"add-on" that is volume based.
What is mass texting?
Humor, Pre-work or Honesty
What are the ways to disarm?
The practice of collecting, organizing and tracking customer feedback, both positive and negative.
What is CXM?
Monitor all reviews from 150+ sites for all locations in one place.
What is Review Monitoring?
Discover insights into your competitors’ reviews and benchmark against national, regional, or direct competition.
What is competitor benchmarking?
Used to create personal communications to prospects within SalesLoft.
What is Vidyard?
L3
What is personal priority in the commitment meter?
A company should use BOTH, but NEEDS ONE.
What is Digital and Traditional marketing?
Allows customers to write a review on Google without leaving BirdEye.
What is Google Direct Reviews?
Athena
What is BirdEye's Natural Language Processor, AI Insights.
Getting Customers through word of mouth.
What is BirdEye Referrals?