The time it takes you to review the member's calls, grievances, etc
What is triage time?
The largest organ in the body
What is skin?
Hakuna Matata means this
What is No Worries?
This album by Michael Jackson features "Dirty diana"
What is Bad?
This state capital is home to the Broncos
What is Denver, Colorado?
The time between your open date and close date
What is case duration?
This body part
What is the liver?
This Princess sings "Once Upon a Dream"
Who is Sleeping Beauty (Aurora)?
This boy band features members such as JT, Lance, Joey, and JC
Who are N'SYNC?
This state capital's name means "red stick"
What is Baton Rouge, Louisiana?
This section describes what the member called about and what the CSR did?
What is the member Issue Summary?
Achilles was shot in this body part
What is the heel?
Angelina Jolie portrayed this Disney Villain
Who is Maleficent?
This singer has a filthy titled song that features Redman
Who is Christina Aguilera?
This state capital has a sodium-H2O related name
What is Salt Lake City, Utah?
The type of call where the member is experiencing a problem or something that needs to be fixed
What is issue remediation?
The organ that produces insulin
What is the pancreas?
The names of Cinderella's stepsisters
Who are Anastasia and Drizella?
This movie features a famous lift scene as well as Patrick Swayze
What is Dirty Dancing?
This state capital is home to the #1 team in National League for Baseball
What is Atlanta, Georgia?
If a member experiences member abrasion or an issue that cause them strife, this is...
What is problematic?
The muscle that separates the chest and the abdomen
What is the diaphragm?
The names of the Seven Dwarfs in Snow White
Who are Doc, Grumpy, Happy, Sleepy, Bashful, Sneezy and Dopey ?
This song by Jason Derulo featuring 2 Chainz is about speaking grimy
Talk Dirty
This state capital is home to a team that has 17 NBA championships
What is Boston, Massachusetts?