Apple History
What is Apple’s very first retail store?
Tyson's Corner
This metric measures customer satisfaction through likelihood to recommend.
What is NPS (Net Promoter Score)?
True or False? The business team can place preorders for customers before a device's preorder date?
True.
If you cannot identify a Live Account Team Member on the floor, who should you partner up with to help you create the account?
Who are Leads
What is the name of the newest iPhone to unfold?
What is the iPhone Duo?
This famous Apple slogan celebrated innovators and creatives.
What is 'Think Different?'
This in-store experience area focuses on hands-on learning and creativity sessions.
What is Today at Apple?
List three benefits of having a business account.
- 10% off yearly AppleCare
- Access to a concierge
- Apple Business Platform
- Custom Online Store
- Additional Leasing & Financing options
How many Live Account Creation Team members do we have?
43
This Cooling technology allows iPhone 17 Pro and iPhone 18 Pro to deliver upwards of 40% better sustained performance over previous iPhone models.
What is Vapor Chamber?
What year did Apple announce that it is ending production of the iPod?
What is 2022?
List the five services Apple offers a free 3-month trial on
- Apple Music
- Apple TV
- Apple Fitness+
- Apple News
- Apple Arcade
What is the business intro record?
181 Business Intros
What does the perfect business intro comment contain?
- What they do, where they operate from (Address), employees count.
This key Apple silicon advantage allows CPU and GPU to share the same memory pool.
What is Unified Memory?
Who was Apple's third co-founder?
Who is Ronald Wayne?
What are the Apple Steps of service?
What is Approach, Probe, Present, Listen, Extend?
Which Product Zone Specialist currently leads the store in Business Intros?
- Who is Adrian D?
Name two types of customers that are ineligible for an Apple Retail Business Account?
- Resellers (Non End Users)
- Diplomats
- Public Schools
- Governments
- Government Programs
How much memory bandwidth does a Mac Studio with M5 Ultra have?
What is 1.2 Terabytes per second?